You are the director of human resources. You asked your benefits administrator, Maran, to immediately send new benefit information to your boss for her review. The next day, you are chewed out by your boss for not sending her the information. You look bad. You decide to talk to Maran.

Answer:

Q: how would you approach Morgan and your boss? Who has organizational power? Outline how organizational power might be used to overcome resistance by others to achieve their goals.

Ans: I will approach to Morgan in following ways

- First i will try to understand why Morgan did not send new benefit information to CFO even after instructions was clearly given to him. I will understand his perspective, was it human error, was not ready, communication gap or any other reason. Whatever reason may be i will ask Morgan to be careful next time and follow instructions to whatever asked for on priority.

- I will approach my boss in a very receptive and request manner and try to put forward my point, there I will take the whole onus and try to protect Morgan and try to convince my boss that next time this will not be repeated.

Q: Who has organizational power?

Ans: In this context, immediate superior has organizational power esp. position power. Otherwise people with Legitimate Power include CEOs, and presidents. In the workplace, failure to follow your boss’s directions and instructions can lead to disciplinary action or may termination.

Q: Outline how organizational power might be used to overcome resistance by others to achieve their goals

Ans: Power is a belief that is to help others to achieve their objectives, so ideally power is for others not for yourself but this does not actually happen in corporates. people misuse power and use power to convince others or stop others to achieve their own personal selfish interests or goals. People use various power to control others like--

- Coercive power

- Reward power

- Legitimate power

- Information power

- Personal power (expert, referent)