The Communication Protocols template is divided into two parts. Instructions to complete each part are as follows: Part A. Communication Protocol Requirements Develop or structure at least one general communication protocol for each of your internal and external communication needs identified in Task 1.1. You must complete two copies of Part A Communication Protocol Requirements , one for internal communications and one for external communications. You may choose to develop new protocols OR structure already existing protocols to suit your identified communication needs , information needs and organisational goal . Identify the organisational goal relevant to your internal or external communication needs Outline each communication need relevant to your organisation goal as indicated in Task 1.1 For each communication need, identify the following: Scope 0 Information need required to be communicated 0 Person responsible for communication 0 Method of communication o Audience of communication 0 Frequency of communication

communication

Step-by-step explanation

   A communication protocol is a rule that enables two or more organizations to a communication system and conveys information. It always defines the rules that will ensure there are good ways of transmitting the information.

Internal communication 

   Internal communication is a type of communication in an office between colleagues and the people working in the company. It includes peer-peer communication, employee-employer communication, etc. 

   The goal of internal communications is to ensure good relationships among the people working in the company. It helps the people to convey the information well in the company because of the good relationship. It ensures there is a fast response to the type of information that's being conveyed. The employees always feel valued since they will be valued.  The scope of communication is    Restricted only to organizations. The type of information is involves what's done in the company example if there is a meeting arranged in the company, communication about culture and management of problems in the organization. 

   The people who communicate the information are all the employees and employers also the customers. The modes of communication can be through speeches, emails, face-face, chatting, memos, videos, and business reports. The information is always conveyed to people in the area. The communication is done daily.

External communication

   External communication deals with interchanging the information in the organization and outside the organization. The goal of external communication is to improve the selling of the items it always helps in getting new customers and new investors to invest in the organization. It helps in making your brands be seen outside. The scope of this communication is not restricted its overall to all the people outside and also within the members of the organization. The concept of communication always involves the items and the services that are offered in the organization. It always involves getting feedback from the customers and the other members outside the organization. 

   The persons that are involved in the communication are the customers, consumers, the authorities. Interviews, questioners, posters, letters, faxes, emails, pamphlets, websites, flyers, and telephone are the modes that are used for communication. The frequency of communication is low since external communication is more expensive hence advertisement of the organization is always once in a while.