4) Provide FIVE (5) examples of Emotional Strengths.

5) Provide FIVE (5) examples of Emotional Weaknesses. .

6) Outline how poor leadership can be a stressor at work.

7) Explain how a worker can show negative emotional responses.

8) How can you control emotional responses?

9) Why is it important for a supervisor or manager to demonstrate management of emotions?

10) Explain how you can control personal anger or aggression in the workplace.

11) How can an individual develop their own emotional intelligence?

12) List at least FIVE (5) Questions you could consider asking yourself if you experience a particularly unpleasant incident with a colleague at work.

13) If a worker plays a simple practical joke on you such as hiding your car keys, what events during the day could cause this situation to raise your levels of anger or frustration?

14) Explain the concept of an emotional cue.

15) Provide FIVE (5) examples of facial expressions that can demonstrate an emotional response.

16) List the SIX (6) basic human emotions that can be seen in facial expressions.

17) List at least FIVE (5) examples of workplace situations that could produce an emotional response from a fellow colleague.

18.(a) Outline Goleman's six emotional Leadership styles.

18.(b) For each of the six emotional Leadership styles you have identified. outline a situation using an example where each particular style could be used and how it could be developed.

19) "Different cultures have different ways of expressing emotions". Explain why it is important to understand emotional cues in order to respond appropriately and sensitively.

20) If you are required to downsize a workforce, explain how losing access to employment might affect workers both economically and emotionally.

please see the answer below. 

Step-by-step explanation

4.Examples of Emotional strengths.

• confidence,
•  optimism
• resilience 
• patience 
•  kindness

  5.Examples of emotional weakness;

• Taking criticism.
• Lack of experience.
• Inability to delegate.
• Lack of confidence
• shyness

6.How poor leadership can be a stressor at work because it;

• affects your company's ability to retain employees 
•  lowers employee morale motivation and productivity.
• weakens your leadership abilities.
• Poor communication at work
• Leads to conflict.

7.a worker can show negative emotional response by not blowing things out of proportion by going over them time and again in their minds. The worker should try to be reasonable by accepting that bad feelings are occasionally unavoidable and think of ways to make herself feel better, avoiding negative emotions like frustration, worry, anger, dislike and unhappiness at work.

8.You can control your emotional response by;

•  looking at the impact of your emotions-Find some time to take stock of just how your uncontrolled emotions are affecting your day-to-day life. This will make it easier to identify problem areas and control them.
• Aiming for regulation and  not repression-Because when you repress emotions, you're preventing yourself from experiencing and expressing feelings and it can happen consciously (suppression) or unconsciously (repression).
• Identifying what you're feeling- take a moment to check in with yourself about your mood because this can help you begin gaining back control of your emotions.
•  Accepting your emotions- by downplaying your feelings to yourself it helps you to manage your emotions.

9.Why is it important for a supervisor or manager to demonstrate management of emotions?

In management, it is important to demonstrate management emotions because Managers must be sure of how they are perceived by others and be aware of what constitutes healthy or unhealthy strategies for emotion regulation. Healthy regulation of emotions is important  because it helps in managing stress, performance, learning, creativity, relations, wellbeing and mental and physical health of the manager.

10.You can control personal anger through the following ways

1. Acknowledging your anger-You can control your personal anger by acknowledging the type of anger and accepting or admitting the existence
2. Breathe deeply-breath deep in order for you to feel strong and confident .By doing so it helps you get relaxed
3. Talk to someone you can trust-When angry do not trust everyone rather talk to someone you can trust because by doing so it makes you feel more comfortable because they are going to comfort you effectively
4. Get some space-give yourself a break and go somewhere in order to relieve your anger
5. Develop an action plan-Identify the cause of the problem and fid possible resolutions
6. Focus on being happy-being happy can control your hunger because you are going to forget what made you angry.

11.An individual can develop their own emotional intelligence by learning to respond instead of reacting to conflict, Utilizing active listening skills, Being motivated, by Practicing ways to maintain a positive attitude, by Practicing self-awareness, by Taking critiques well and also by Empathizing with others .

12.The five questions you could consider asking yourself when you find out your colleague unpleasant incident at work.

How can i help my friend overcome the  unpleasant behavior?

is she mentally tortured?

is she not happy with the position of work?

did the manager harassed her?

maybe she is not satisfied with the salary?

13.When my colleagues try to mess up like hide my car keys you can be very angry. Your day could be very boring. Events like project and proposal writing could drive you crazy. meetings and field working can be very disastrous also.

14.concept of emotional cue.

Emotional cues involve other feelings that may occur concurrently with our anger. For example, we may become angry when we feel abandoned, afraid, disrespected, guilty, humiliated,  insecure, jealous, or rejected. We  have constructionist view of emotions which is a theory of constructed emotion suggests that at a given moment, the brain predicts and categorizes the present moment (of continuous affect) via interceptive predictions and the "emotion concepts" from one's culture, to construct an instance of emotion, just as one perceives discrete colors.

15.Five examples of facial expression that can demonstrate an emotional response;

smile to show happiness or agreement. 

A frown to let someone know you are unhappy. 

A lowering of your brows to show someone you are angry or frustrated. 

A raise of the eyebrows to ask a question or emphasize a word.

crying shows that  someone is undergoing pain.

16.Human emotions that can be seen through facial expression;

• happiness
• sadness
• anger
• disgust
• fear
• surprise

17.Five examples of workplace situations that shws emotional response from a fellow colleague;

• Discrimination or sexual harassment.
• Accused of harassments or discrimination of others.
• Poor communication resulted in a mistake.
• Different personalities or unrhyming working styles.
• Tension between departments.

18A Golsman six emotional leadership styles;

• Authoritative
• Affiliative
•  Democratic
• innovative
•  repressive

B.

           Authoritative-this is a leadership style which refers to leadership style where the leader is in complete control. An authoritative leader is one who sets the goals, determines the processes and oversees all steps it takes to reach those goals with little or no association from team members. Example is Kim Jong-un of Korea and Vladimir Putin of Russia.

• Affiliative -Affiliative leadership is a type of management that focuses completely on people and relationships. It relates to the act of forming social and emotional bonds with each member of a team. It deals with adoption ofa people-first approach which helps in creating and sustaining a peaceful workplace environment. Dalai Lama is an affiliate leader.
•  Democratic -This is a leadership style in which members of the group take a participative role in the decision-making process. This type of leadership can apply to any organization, from private businesses to schools to the government. Nelson Mandela is an example of successful democrat
• innovative-Innovative leadership is a style of leadership that involves applying innovation and creativity to managing people and projects. Innovative leaders often inspire productivity in new ways and through different approaches that have typically been used or taken.
•  repressive- implies to leadership that restricts people's freedom and controls them by using force This is a kind of leadership whereby leaders knows no bounds, borders, or country. It is a state of entity control of a citizenry by force for political reasons, particularly for the purpose of restricting or preventing the citizenry's ability to take part in the political life of a society, thereby reducing their standing among their fellow citizens.

19.Emotional cues involve other feelings that may occur concurrently with our anger. For example, we may become angry when we feel abandoned, afraid, disrespected, guilty, humiliated,  insecure, jealous, or rejected. These kinds of feelings are the core  feelings that underlie our anger. One should understand emotional cues  because they have the ability to recognize and comprehend the emotional meaning of messages and  is accomplished through integration of linguistic cues (e.g., what the speaker says), nonlinguistic cues (e.g., the speaker's facial expressions), and situational cues (e.g., predicting how the speaker is likely to feel about the particular topic .

20.Loosing access to employment might affect the workers both economically and emotionally. Emotional effects may include mental health impact. Unemployment is linked to anxiety, depression and loss of life satisfaction also diminishes employee morale . Economically it makes the Governmental costs go beyond the payment of benefits to the loss of the production of workers, which reduces the gross domestic product (GDP).It reduces an economy's output.