Internal Process 

1 Percentage of a defect-free product 

2 stock-outs 

3 labor utilization rates 

4 waste reduction 

5 planning an accuracy 

Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training.

Total quality management aims to hold all parties involved in the production process accountable for the overall quality of the final product or service

Percentage of a defect-free product

Art of TQM is a focus on process thinking. A process is a series of steps that take inputs from suppliers (internal or external) and transforms them into outputs that are delivered to customers (internal or external). The steps required to carry out the process are defined, and performance measures are continuously monitored in order to.

• Total quality management (TQM) is an ongoing process of detecting and reducing or eliminating errors.
• It is used to streamline supply chain management, improve customer service, and ensure that employees are trained.
• The focus is to improve the quality of an organization's outputs, including goods and services, through the continual improvement of internal practices.

Stock out

• Automate tasks with inventory management software.
•  Calculate reorder points. .Use accurate demand forecasting. Try vendor managed inventory. 
• Implement a Just in Time (JIT) inventory system. 
• Use consignment inventory.
• Make use of safety stock

Labor utilization rates:

 All employees participate in working toward common goals. Total employee commitment can only be obtained after fear has been driven from the workplace, when empowerment has occurred, and when management has provided the proper environment. High-performance work systems integrate continuous improvement efforts with normal business operations. Self-managed work teams are one form of empowerment.

Waste reduction

by measuring the inherent variability of waste generation that is expected from the process. Anything beyond this level of variability is not acceptable and should be investigated with the Cause and Effect Diagram. The Control Chart is the tool used to determine the quantity of inherent process variability and the quantity that is due to other cause

Planning and accuracy

 In order to know how well an organization is performing, data on performance measures are necessary. TQM requires that an organization continually collect and analyze data in order to improve decision making accuracy, achieve consensus, and allow prediction based on past history.