TRAINING PROGRAM ON CONFLICT RESOLUTION Training Program on Conflict Resolution Overview Due to a recent increase in the number of cases involving interpersonal and interdepartmental conflict in your organization, HR has made the decision to develop a training program on conflict resolution

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TRAINING PROGRAM ON CONFLICT RESOLUTION

Training Program on Conflict Resolution

Overview

Due to a recent increase in the number of cases involving interpersonal and interdepartmental conflict in your organization, HR has made the decision to develop a training program on conflict resolution.

Instructions

Prepare a 10–12 slides PowerPoint presentation with speaker notes that includes each of the elements listed and supported credible sources of research:

1. Develop a professional slide presentation with speaker notes.
   • Include a cover slide and a slide with references.
2. Examine HR’s role in conflict management and resolution.
3. Identify the process that managers and employees should follow to contact HR for cases involving conflict.
4. Evaluate three strategies that HR will use to resolve issues involving conflict.
5. Determine the expected benefits or outcomes of having HR involved in resolving interpersonal and interdepartmental conflicts.
6. Go to the Strayer University Online Library and locate at least three quality academic resources in this assignment. Note: Wikipedia and similar Websites do not qualify as academic resources.

When complete, your training program should include:

• 10–12 slides, excluding the cover slide and references.
• Speaker notes for each slide, explaining your strategy and choices.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.The specific course learning outcome associated with this assignment is:

• Develop a training program to address the role of human resources in conflict management and resolution within health care settings.