How do case management applications help human resources?

HR case management applications help the Human resource team in many ways to help them function smoothly. These applications help in managing a variety of tasks like resolving employee-related issues, addressing their queries and concerns. The team is also required to interact with multiple departments like finance and other operations departments in the company. The case management applications help them to record such cases and address them on a priority basis. Such applications help the task completed promptly and these applications can also be accessed by high-level managers to keep a track of the functioning of the HR department. These case management applications incorporate other HR related activities like the onboarding of new employees, taking disciplinary actions, devising action plans for underperformers, confidentially addressing grievances, and managing exit process for employees quitting the organization, to name a few.