HRM are responsible for recruitment, selection, & retention. Monthly & quarterly turnover rates are provided to the executive team (CEO, CNO, CFO, COO). You noted a trend for the last 6 months, of increase in turnover rates, in 1 department. How would you investigate this issue?

Turnover increases in one department makes a negative impact on the performance of the company. This may be due to the following circumstances.

(i) incompetent leadership

(ii) faulty reporting levels

(iii) lack of skilled employees

(iv) salaries not in pace with industry trends

(v) faulty job content

(vi) pin correct delegation

One can investigate into the issue by:

(i) analyzing exit interview

(ii) reallocating job content

(iii) equitable distribution of age group composition and levels of work experience

(iv) analyzing reporting relations

It is essential to refurbish the leader in the department with adequate knowledge, competence and skills with proper delegation of duties. There should be adequate HR intervention, to lift the morale, motivate the employee and introduce performance based rewards.