question archive CASE STUDY FOLLOWED BY QUESTIONS: CASE: Your new HR manager, a recent university graduate, pushes the company to use the Social Security Administration's social security number verification service for not only new hires, but all current employees
CASE STUDY FOLLOWED BY QUESTIONS: CASE: Your new HR manager, a recent university graduate, pushes the company to use the Social Security Administration's social security number verification service for not only new hires, but all current employees
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CASE STUDY FOLLOWED BY QUESTIONS:
CASE:
Your new HR manager, a recent university graduate, pushes the company to use the Social Security Administration's social security number verification service for not only new hires, but all current employees. Direct supervisors always photocopy social security cards on hiring, so you really don't think you have a problem with illegal workers. This would be an added process and could potentially slow hiring. You are routinely understaffed and are pressed with a tight deadline. However, you reluctantly agree to process the most recent 10 hires. You are surprised that everyone comes back as a mismatch between the social security number and employee name. You have completed all possible research (including talking to each employee individually) and confirmed the report is correct and that these social security numbers do not belong to these employees and it isn't a paperwork mix-up.
QUESTIONS:
1. Classify the ethical issue (from the lists in chapter 3) and develop a complete decision/response about what you will do to resolve this issue. Do not defer the responsibility for decision making onto anyone else or give a trite, investigate more type of answer. This is not a trick question, there is no acceptable way for your company to wiggle out of the issue so don't even try.
2. Then describe how your decision/response aligns with or sacrifices your mission, CSR, and corporate culture.
3. Which moral philosophy is best represented by your decision/response (Egoism, Utilitarianism, De-ontology, Relativism, Virtue, Justice)? Explain your reasoning for your choice.
4. Discuss the implications of your decision/response for every stakeholder group. Yes both primary and secondary - each one specifically. Not a general lumping together.
5. Create a plan to reduce the opportunities for future related issues.
6. Prepare a formal company response (i.e. press release, memo, etc.).
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1. According to the situation given in the question, honesty and integrity are the ethical issues faced by the company. It is because, in the given situation, there been trickery regarding verification of social security number of employees. The database of employees does not match with the social security number. Therefore, to resolve this issue, new database will be created and for that employees will have to submit the photocopy of their social security number.
2. The response to the problem aligns with the problem of having incorrect database. Corporate has the responsibility towards society and correcting new database of employees the responsibility of the company towards its employees also gets fulfilled.
3. The response to the problem shows the moral philosophy of Virtue. Virtue, literally means, high moral standards. Therefore, ensuring employees getting their due sets the moral standard by the company.
4. The response to the decision affects both primary and secondary stakeholder of the company. The primary stakeholders are:
Shareholders: Since the decision is for the benefit of employees, the profit of the company might reduce. This will eventually reduce the benefit of shareholders.
Employees: Employees are also the primary stakeholders. The decision in response to the problems will benefit the employees.
The secondary stakeholders are:
Government: When rules formulated by the government will be implemented by the company, government will get benefit in the form of appreciation by the citizens.
5. To avoid such issues in the future, it is mandatory to follow the systematized process in the company. Proper documentation is mandatory for employees in order to avoid inaccuracy in database of the company.
6. Dear Employees,
Through this letter of mine, I would like to inform you that we have brought some changes in the company's recruitment policy. The existing employees of the organization have to submit their social security number again for the verification purpose. The objective of this step is to ensure that the identities of the employees are protected against any type of misuse.
I, thereby, request you all to follow the procedure as stated by the company in a given time period.
Thanks
HR Manager
XYZ Pvt Ltd.
