Write a case analysis of a positive or negative incident or experience on a team that you have been a part of, either as a member or as an interested bystander. Use concepts and theories from this course thus far to describe and analyze the team and situation. If the experience was a negative one, make recommendations for what could have made it more effective and positive. If the experience was a positive one, describe qualities and characteristics that made it a positive experience. Approximately 65-70% of the length of the assignment should be devoted to the description and analysis. The remainder of the length should be devoted to recommendations or qualities/characteristics, as appropriate. 900-1200 words.

Address at a minimum these questions in your description and analysis:

What type of team is/was it (cross-functional, service, operations, marketing)?

What stage(s) of development is/was the group in?

Is/was the team self-managing, or manager-led?

How many people are/were on this team?

Did/does the team meet the criteria for a team described in our text?

Referring to the Model of Successful Team Performance on page 112 of the text, describe the team context, the relevant essential conditions, and the relevant team performance

Are/were any decision-making pitfalls present?

Based on what we have learned so far in this course, what could be or could have been done to make this a better team? Or, what makes/made this team an effective one?

Your paper MUST include the following:

Cover page with student name, due date, course title & team number

Page numbers

Citations within the body of your paper that identify the source and/or author(s). Make sure you know how to "cite" references in the body of the paper! (these must match your references/citations page) This is critical to avoid plagiarism, which would result in a failing grade.

Reference page that matches all citations within the paper

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