question archive Question 1) [20 marks] At a customer call center, each call center employee has customer complaints coming in at an average of 3 per hour
Question 1) [20 marks] At a customer call center, each call center employee has customer complaints coming in at an average of 3 per hour
Subject:MathPrice: Bought3
Question 1) [20 marks] At a customer call center, each call center employee has customer complaints coming in at an average of 3 per hour. They observed observe the activities of the employees at the call center for a period of 45 minutes. Calls are randomly assigned to employees, so that the employees' activities are independent of each other. A. What is the probability of having no calls in 3 hours? B. What is the probability of having exactly 3 calls in 3 hours? C. What is the probability of having at most 2 calls in 6 hours? D. What is the probability of having greater than three but less than six class in 15 hours?Question 2. [20 marks] At a customer call center, each call center employee has customer complaints coming in at an average of 3 per hour. They observed observe the activities of the employees at the call center for a period of 45 minutes. Calls are randomly assigned to employees, so that the employees' activities are independent of each other. A. What is the probability of having no calls in 3 hours? B. What is the probability of having exactly 3 calls in 3 hours? C. What is the probability of having at most 2 calls in 6 hours? D. What is the probability of having greater than three but less than six class in 15 hours?
