question archive As you review the Barnes & Noble: Managing the E-Book Revolution case, consider the following questions: 1
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As you review the Barnes & Noble: Managing the E-Book Revolution case, consider the following questions:
1. Are there process-related issues at B&N?
2. Are there data/information-related issues?
3. Are there opportunities for B&N to innovate processes?
4. How would you converge omnichannels and integrate data?
5. How would you prepare B&N to best compete in the near future?