Let's pretend that the college needs to justify a decision to replace Pipeline or Canvas with a new system

Subject:Computer SciencePrice: Bought3

Share With

Let's pretend that the college needs to justify a decision to replace Pipeline or Canvas with a new system. One of the ways to justify a new system is using the PIECES framework. PIECES is an acronym for the framework conceived by James Wetherbe for identifying problems in an information system.

 

The PIECES framework is a concept developed by James Wetherbe to help identify problems in an information system. Each letter of PIECES stands for a potential problem: Performance, Information, Economics, Control, Efficiency, and Service.

A checklist for identifying problems with an existing information system.

• Performance
  • Throughput
  • Response Time
• Information (and Data)
  • Outputs
    • Lack of any information
    • Lack of necessary information
    • Lack of relevant information
    • Too much information - information overload
    • Information that is not in a useful format
    • Information that is not accurate
    • Information that is difficult to produce
    • Information that is not timely to its subsequent use
  • Inputs
    • Data is not captured
    • Data is not captured in time to be useful
    • Data is not accurately captured - contains errors
    • Data is difficult to capture
    • Data us captured redundantly - same data is captured more than once
    • Too much data is captured
    • Illegal data is captured
  • Stored Data
    • Data is stored redundantly in multiple files and/or databases
    • Stored data is not accurate
    • Data is not secure from accident or vandalism
    • Data is not well organized
    • Data is not flexible - not easy to meet new information needs from stored data
    • Data is not accessible
• Economics
  • Costs
    • Costs are unknown
    • Costs are untraceable
    • Costs are too high
  • Profits
    • New markets can be explored
    • Current marketing can be improved
• Control (and Security)
  • Too little security or control
    • Input data is not adequately edited
    • Crimes (e.g. fraud, embezzlement) are (or can be) committed against the data
    • Ethics are breached on data or information - refers to data or information getting to unauthorized people
    • Redundantly stored data is inconsistent in different files or databases
    • Data privacy regulations or guidelines are being (or can be) violated
    • Processing errors are occurring (either by people, machines, or software)
    • Decision- making errors are occurring
  • Too much control or security
    • Bureaucratic red tape slows the system
    • Controls inconvenience customers or employees
    • Excessive controls cause processing delays
• Efficiency
  • People, machines, or computers waste time
    • Data is redundantly input or copied
    • Data is redundantly processed
    • Information is redundantly generated
  • People, machines, or computers waste materials and suppliers
    • Effort required for tasks is excessive
    • Materials required for tasks is excessive
• Service
  • The system produces inaccurate results
  • The system produces inconsistent results
  • The system produces unreliable results
  • The system is not easy to learn
  • The system is not easy to use
  • The system is awkward to use
  • The system is inflexible to new or exceptional situations
  • The system is inflexible to change
  • The system is incompatible with other systems
  • The system is not coordinated with other systems

 

Next, identify one problem with either Pipeline or Canvas that has not yet been identified by another student. For that issue:

• Identify the system (Pipeline, Canvas traditional application, or Canvas phone app).
• Clearly describe the issue / problem.
• Classify the problem using the PIECES framework

Post your analysis to this discussion forum.

After you have done this, read all the other posts, and "like" two other cases (other than your own) that you think are the best examples. The "winner" will receive extra credit!

1. SBCC System: Canvas

2. Problem Description: I've noticed that, unlike the Canvas phone app, where you can see your grade percentage on the dashboard, in Canvas you now need to scroll into grades to view your actual percentage for each of your individual classes. If that were to be implemented on the canvas website, I believe it would be a tremendous addition. Most likely, you are using the website rather than the app to sign through Canvas.

3. Pieces Category: