question archive Tim Smith the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work
Tim Smith the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work
Subject:BusinessPrice: Bought3
Tim Smith the IT manager comes to you and says "My project coordinators are in a slump; they just are not producing their usual caliber of work. I need to find out what the problem is. No one on the project team knows what is going on. The communications from my project coordinators are coming across as rude, which in turn keeps morale low. The teams are not doing the work. I was hoping you would be able to put together an Effective Communication training for them to help get everyone back on the right track." There are 10 project coordinators in the IT department. Two of the project coordinators are in the organization's Bangkok office. Tim wants the training to last no longer than 4 hours and wants it to be face to face in a class room with you, the trainer. He does not want to fly the Bangkok associates in and would like you to set up a Skype session with them during your training. He also wants you to set up weekly coaching sessions with each project manager and himself for a month after the training is completed.
Training Purchased from USA Training: Effective Communication
Tim wants to make sure this information is covered in the training as he went online and bought it from USA Training, however he is open to what research you find. He wants the training to be interactive and requests that you include at least one activity around communication in the training.
Effective Communication:
Introduction
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communication. Effective communication is an essential component of organizational success whether it is at the interpersonal, inter-group, intra-group, organizational, or external levels.
In this chapter we will cover the basic process of communication and then we will cover some of the most difficult communication issues managers' face-providing constructive and effective feedback and performance appraisal.
Describe what would be a good training program with the information provided?
(Provide references)
