question archive Question 1 Discuss business practices relevant to understanding client needs, including: • change management • information gathering techniques • planning process, including development of information and communications technology (ICT) business solutions • preparation of digital strategy reports
Question 1 Discuss business practices relevant to understanding client needs, including: • change management • information gathering techniques • planning process, including development of information and communications technology (ICT) business solutions • preparation of digital strategy reports
Subject:ManagementPrice: Bought3
Question 1
Discuss business practices relevant to understanding client needs, including:
• change management • information gathering techniques • planning process, including development of information and communications technology (ICT) business solutions • preparation of digital strategy reports.
Question 2
List the current industry accepted hardware and software products relevant to client services and support, including:
• general features and capabilities • vendor product directions.
Question 3
List and describe two (2) legal principles of commercial contracts and service level agreements (SLAs).
Question 4
Describe two (2) organisational policies, plans and procedures in an ICT work environment including contracting.
Question 5
Briefly discuss the concepts of negotiation and the process for building business relationships.
