question archive Suppose that you have ordered a product online from Ali Express / Daraz Online Mall
Suppose that you have ordered a product online from Ali Express / Daraz Online Mall
Subject:Computer SciencePrice:2.87 Bought7
Suppose that you have ordered a product online from Ali Express / Daraz Online Mall. Although the expected receiving time was one week. However, you had to wait for a month to receive your order. Moving onwards, you realize that your product is defected as well. Therefore, compose a complaint letter starting from giving reference to the product you have ordered. Think of some order number that you can mention at the outset followed by the date of order confirmation. Then state the problem you have observed within the product. The attachment of some pictures of defected products if they are relevant is optional. Conclude your letter by either claiming a full refund of your spent amount or demanding a new piece. Follow the appropriate formal of a formal claim letter.
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Answer:
D. Krishna
Flat No:103, Road No:13
Madhapur, Hyderabad
Ali Express
5th Jan 2021
I have ordered for xxxxx from your company online having the orderId (xxx xxxxx xxxx). It was expected to be delivered within a week but we had waited for a month for it. Inspite the delay the product is also defected with scratchings on its outer surface and with some malfunctioning. I hope you consider this issue and I request you to refund my payment through online or deliver me a new product again.
I hope to hear from you soon about the procedures for returning the product and receiving a refund.
Sincerely,
D. Krishna
