1)Describe how Covey's Habits 5, "Seek First to Understand, Then to be Understood", helps you to develop stronger interpersonal relationships in life and business. Most people seek first to be understood, and to understand. If you reverse this process, what impact might it have on the other person? Why? How might "inside-out" strategies change the external environment?

2)Describe how Covey's Habit 6, "Synergize", increases your personal effectiveness and influence. In an organization, how can leaders and managers purposefully use the concept of synergy in a highly strategic manner inside the organization and in the organization's interactions with external systems?

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