question archive 1) How does profiling an audience help a business communicator prepare a message? 2) Why is it OK to use instant messaging abbreviations (such as BTW) and happy faces in a message to friends but not OK in business messages

1) How does profiling an audience help a business communicator prepare a message? 2) Why is it OK to use instant messaging abbreviations (such as BTW) and happy faces in a message to friends but not OK in business messages

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1) How does profiling an audience help a business communicator prepare a message?

2) Why is it OK to use instant messaging abbreviations (such as BTW) and happy faces in a message to friends but not OK in business messages

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