Solution for QID #1646: The homework is:Diamonds R Us in an international jewelry st | StudyHelpMe

The homework is:Diamonds R Us in an international jewelry store company. They have been trying to expand in the U.S. They had previously hired JUST SIGNS to help with their marketing. JUST SIGNS was to design a sign and logo to be used at the stores, and in advertising, including billboards. Although Diamonds R Us approved the proofs, which were correct, the signs sent to the billboard company said, Diamonds B Us, another company. Diamonds R Us immediately cancelled the contract with JUST SIGNS, and filed suit against JUST SIGNS for $400,000 they claim they lost as profits that went to Diamonds B Us.You work for JUST SIGNS, and you are trying to get Diamonds R Us’ business back. You are willing to offer them a 50% discount for a 2-year period. However, you want them to also drop the lawsuit. You have a meeting scheduled with Tom, their marketing manager. He almost lost his job over this fiasco. Diamonds R Us believes there are many other sign companies out there that they could use.Questions:1- Please describe the strategies you would use to move Diamonds R Us and Tom from positions of rights and power to one focusing on interests.2- Describe the strategies you would use in negotiating with Tom in trying to deal with his anger.3- Assume the negotiation is unsuccessful, and the parties attempt mediation and/or arbitration. Describe how the results might vary if the case is settled in mediation, or ends with an arbitration award.