1) Identify and list the KSAOs outlined in the job advertisement.

2.     List in order of priority the minimum qualifications you would be inclined to screen for and how you would do the screening, and provide a rationale for each screening method you use

Medical Office Assistant

Okanagan Medical Clinic (OMC), Kelowna, B.C.

We are looking for a Medical Office Assistant (MOA) to join our medical team. The primary focus of the MOA position is to provide office administration support services to two medical doctors. The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, invoices, financial statements, letters, case histories, transcriptions, and medical records. The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks.

The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint. The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients. The standard office hours include some evening and weekend work. MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases.

Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program. Bookkeeping and medical industry experience would be considered a highly weighted asset.

This is a full-time position effective immediately. The salary is competitive and will depend on education and experience, 

1. Knowledge, skills, abilities and other characteristics (KSAOs) are the attributes required to perform a job: ... Skills are the capabilities require to perform tasks accurately, such as psychomotor activities like typing speed or driving ability. The lists are the KSAOs outlined in the job advertisement;

Strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint . Bookkeeping and medical industry experience would be considered a highly weighted asset.

2. "Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program" These should be done by letting all applicants to first pass their resume, the HR would be responsible in reviewing their resume after that all the applicants who pass the required qualification in their job advertisement will take the initial interview through face to face or phone call. After having initial interview all qualified applicants for the position would go with final interview wherein finall assessment will be done. Once a top candidate is identified, the organization should extend an initial offer. The offer letter should include the position's salary, benefits, paid time off, start date, potential severance pay, working remotely policy, included company equipment and other terms and conditions of employment. Negotiations are likely to follow. After negotiations, once the candidate accepts the job offer they are hired. An accepted offer letter begins a process of filling out and filing paperwork related to employment. From there, relevant management should reach out to the employee before their start date to welcome them to the organization. Their work space should be prepared, cleaned, and equipped with the necessary credentials and equipment before their first day. If an orientation is part of the onboarding process, make sure your employee has a clear understanding of the expectations and scheduling of those events. Lastly, consider assigning your new employee a mentor, which will help them settle in to their new position and organization, and set them up for long term growth and success.