question archive Shelly Wexler tells her supervisor, Rob Levine, that having to care for her aging mother is forcing her to leave work early and is making her increasingly "stressed out
Shelly Wexler tells her supervisor, Rob Levine, that having to care for her aging mother is forcing her to leave work early and is making her increasingly "stressed out
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Shelly Wexler tells her supervisor, Rob Levine, that having to care for her aging mother is forcing her to leave work early and is making her increasingly "stressed out." While Rob refers her to the company's EAP, he also tries to convince her to put her mother in a home for the aged and even gives her some information about nursing homes in the area. Do you think Rob is just showing ordinary concern for his employee or do you think he is overstepping managerial boundaries? Discuss the supervisor's role in implementing an EAP. Should a supervisor try to diagnose an employee's personal problem? Why or why not?
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Answer:
This can get tricky. ‘Convincing’ definitely isn’t okay. Asking questions in order to brainstorm for solutions might be okay depending on the relationship between Shelly and Rob. For me personally, I would be okay with my direct manager offering some sort of input because I value her opinion and we’ve established a sense of trust between us. But not all relationships are healthy ones. To prevent overstepping or violating one’s privacy, I would strongly encourage Rob not to make any suggests, provide his opinion or feedback, nor attempt to get additional information. This could easily be misconstrued. EAPs are resources put into place to separate and create boundaries such as these.
