What is the importance for companies of using quality control techniques and methods in companies?

 

The importance of using quality control techniques in a company include;

• The technique creates a quality consciousness among the employees in the company.
• There is possibility of an increase in customer satisfaction.
• The technique can help in effective and efficient allocation of resources.
• The cost involved in inspection can drastically reduce.
• Employees feels more motivated and willing to work
• There is a possibility of increase in sales
• The techniques help to create a good reputation for the organization and to achieve a big clientele base.

Step-by-step explanation

• When quality management techniques and methods are introduced in a company, employees understand their role in maintaining the required standards and this becomes a culture in an organization. It becomes part of what they think and how they perform and this reduces constant supervision and ensures the company always produces quality products through quality production process.
• When customer get used to quality products produced due to implementation of quality control techniques, they become more satisfied with the products and the brand and they are likely to be more loyal customers and also refer many others. Customer satisfaction is a key achievement in any organization because customer makes an organization to grow by continuously consuming their products.
• Quality control techniques help in effective and efficient allocation of resources. Employees and the company at large are more likely to focus to on the required and right amount of raw materials so as not to affect the quality and this saves on resources. Also close motoring to ensure quality also ensures resources are allocated in the right way.
• Producing quality products becomes a culture. Employees understand their role and what is expected from them and therefore they become used to produce quality products or services. This help to cut inspection cost because the management is assured that the products or services are of high quality.
• Considering employees know what to do, they feel more engaged and they feel they are of value to the company because they are helping the organization to achieve goals and objectives. Also feedback from management and clients make them more motivated and this increases their morale to perform even better.
• More customers will be satisfied with quality products and they will refer other customers and this will result to increase in sales. Also more distributors and wholesalers will be willing to sell these products because they are high on demand and therefore they can make profit more easily and this increases the overall sales.
• The technique can help the company to attain good public image therefore the company is more likely to enjoy economies of scale especially by building a large clientele base.