Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is required. She provided me with crucial information that assisted in making a responsible decision. As such, I am hereby commending her for a job well done.

Actually, I had patronized several of your smartphones for the last couple of years. I was looking for a smartphone that would serve my personal and professional needs. It is through the exemplary assistance of your highly-trained customer service representatives, like Ms. Brown, that customers like me keep coming back. I strongly believe that Ms. Brown should be eligible for promotion to a higher position in your prestigious organization.

Congratulations on providing exemplary training to your customer service representatives. I would surely recommend her and your retail store to my other colleagues. Thank you.

pur-new-sol

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