question archive Write down a 'complaints' email to amazon
Write down a 'complaints' email to amazon
Subject:CommunicationsPrice: Bought3
Write down a 'complaints' email to amazon.com customer support using the information below:
• You ordered 1,000 pieces but only 800 were delivered. • You need these pieces urgently.
• There is also a mistake on the invoice.
• When you called to speak to someone about it, no-one could find a record of your order.
• This is not the first time you have had problems like this.
Remember to include what action you want the other person to take. Ideas: to deal with the matter urgently; to send the correct items; to replace the goods; to give a refund; to send new paperwork; to return and do the job properly.
Remember: ·
Subject line ·
Grammar and spelling
· Ideas ·
Formality ·
Closing and Signature
2 Walk me through your process of how you'd explain a complex topic to someone who was unfamiliar?
