What are the 13 Components of Best Practice Interactions?

Answer:

Effective Interaction is important for forming sound relationships, collaboration, and co-operation which is important for maintaining quality standards of healthcare and professional practice. Patient outcomes are affected by healthy communication between the nurses and the patients. It is very important for nurses to build trust with patients and try to comfort them while discussing their health status and mental well-being. This helps in curating a specialized patient-centric treatment plan. Effective communication can be practiced by keeping these few guidelines:

• Listening is an important part of communication. Let the other person speak without interrupting them until they have finished talking.
• Try and understand what others are feeling and see things from their point of view for a better understanding of the situation.
• Try to stay attentive and listen closely.
• If the person is embarrassed or uncomfortable talking, do not force the other person to continue with the conversation.
• Maintain eye contact and make gestures to show interest and concern
• Only provide honest and factual information in simple language without medical jargons which could be confusing for the general population
• Don't give any false hopes and misleading information.
• Provide only brief explanations and try to keep it short as possible while also ensuring complete information has been conveyed.
• Ask questions to clarify doubts.
• Make sure the place is quiet and comforting before initiating a conversation
• Assuring that the conversation is discrete and no information will be shared with anyone or anywhere.
• Speak at a normal pace. Neither too fast nor too slow.
• Voice should be audible enough for listener to hear clearly.