question archive 1) Why do customers have to wait in line even when the service system is not overloaded? 2)
1) Why do customers have to wait in line even when the service system is not overloaded? 2)
Subject:BusinessPrice: Bought3
1) Why do customers have to wait in line even when the service system is not overloaded?
2). Discuss any two tools that managers use to influence the perceptions and expectations of waiting customers.
