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A small gas station has only one pump to serve its customers

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A small gas station has only one pump to serve its customers. Each arriving car is served on the average in 8 minutes where the service time has been found to follow the exponential distribution. The cars arrive according to a Poisson distribution at an average rate of 20 cars per hour. 1) How many additional pumps would be needed to serve this station to reduce the queue size? 2) Produce the main Performance Measures of your proposed queuing system.

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