question archive 1) How good is the instrument at measuring the three aspects of care that determine satisfaction: interpersonal care, the physical environment and clinical outcome? 2) How comprehensible are the questions to people of different reading abilities or different ethnic backgrounds?

1) How good is the instrument at measuring the three aspects of care that determine satisfaction: interpersonal care, the physical environment and clinical outcome? 2) How comprehensible are the questions to people of different reading abilities or different ethnic backgrounds?

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1) How good is the instrument at measuring the three aspects of care that determine satisfaction: interpersonal care, the physical environment and clinical outcome?

2) How comprehensible are the questions to people of different reading abilities or different ethnic backgrounds?

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