What are the differences between procedural, interactional, and distributive justice? List ways in which you could increase each of these justice perceptions.

Answer:

Procedural justice is the fairness of decision-making procedures being used by the company. Employees tend to view procedural justice as higher if they are given voice in decision making, if they can participate in decisions affecting them, if the organization shares information with employees, and if organizational decisions are made based on data in a rational manner.

Interactional justice is the fairness of interpersonal treatment one receives. Showing sensitivity to employees’ feelings, and being kind and respectful, would increase interactional justice perceptions.

Distributive justice is the fairness of the rewards employees receive. Ensuring that reward distribution (such as pay, scheduling, performance appraisals) is consistent with one’s contribution to the organization would increase distributive justice perceptions.