If a person is looking for new mobile phone what criteria he should consider? In additions to these how shop keeper can add values using other dimensions of service quality.

 

You should get your priorities straight first before choosing any mobile phone. Basically, a mobile phone is a computer you carry around in your pocket that enables you to perform different tasks. This can range from making sure that you can stay connected with the outside world to sitting in a dimly lit room playing.

• Mobile carriers and plans that are affordable.

Do you want a mobile phone that's new? Ok so the choice is pretty much ruined for you. You should search for the best cell phone plans offered by the various mobile providers before you whip out your credit card to buy anything internet based.

• Operating System 

You've already decided to concentrate on purchasing an Android-based phone if you're reading this article, but there are many versions, and versions of versions, of this Google app. You should brush up on your Android history before purchasing a new phone - or at least investigate the gaps between the last two models, Android 9 Pie and Android 10. Do not purchase a smartphone with obsolete versions of Nougat or Marshmellow and at least look for an Android Pie smartphone instead (and if you're assured to update to the latest and updated version of Android, that would be even better).

• Architecture and functionality.

Personal preference is a significant decision point, both in terms of software and physical appearance, when choosing a new phone. More rounded lines and a sinuous layout may be desired by some people, while others want a chunkier look, distinguished by straight lines and sharp metal edges. Check the standard of the device before purchasing, to ensure that you can use it in the most friendly and efficient way for you (provided these elements are important to you).

• RAM and Processor.

The processor is a device's hub on which the overall output depends. CPU capability is often what controls software updates. It should also be known that the amount of usable RAM is essential for any processor to be the best Well, the processor is vital, but the smartphone and its design specifications need to be looked at as a whole.

• Internal storage.

Check the RAM and internal storage when you are scoping out your next Android, but not just what it says on the sticker. Spend some time looking at how much room is taken up by the pre - installed applications.  Although you can use a Memory card to expand the storage capacity of your smartphone, do not forget that it is recommended to use a larger storage space than using an external card. As a basic guideline, it is advisable to opt for at least 4GB of RAM and 64GB of internal memory when considering smartphones on the market.

• Life of the battery.

When purchasing a new phone, battery life is one of the most important characteristics to remember. One should not be tricked: more battery life, or a longer battery life span, is not equal to a greater amount of mAh. The aspects that come into effect are different and they are worth learning. For example, you should remember that more energy is consumed by displays with a higher resolution, while the new processors maximize battery life. Then refresh rates and fast charging technologies are shown to think about. 4,000 mAh seems to be the average at the moment.

• Size and Display Style.

You should always consider a smartphone which is fitted with a monitor of at least 5.7 inches for those who want to receive news alerts or just get lost in the HD graphics of the latest Android games. A smaller screen would be more than adequate for those who use a smartphone solely for WhatsApp or to read Facebook messages.

• Quality of camera and creativity.

Manufacturers of phones are getting to pay more attention to the design and features of the camera nowadays, and that's a wonderful news for consumers. Mobile phones have become more and more like a digital camera: the number of pixel resolution, hybrid autofocus, optical stabilization, manual modes, special effects, and special selfie features. Do not dwell on the numbers displayed on the technical sheet too much. The whole story is not told by the MP and it is necessary to get an idea of the type of integrated sensor, the quality of the lenses, and the size of the pixels.

• Price in relation with quality.

If you have a small budget, the first thing to consider is certainly the price. What are you ready to spend on your next mobile phone? Is it worth using all your money or maybe it's worth restricting yourself and choosing something cheaper but equally efficient and in line with the times? The choice is yours but be mindful that there are certain phones better than others for any price bracket.

In addition, a shopkeeper add can add values using other dimensions of service quality through many ways such as;

Assurance, which refers to financial compensation for an incident that is likely to occur that includes remuneration. Assurance is perpetual coverage for long periods, unlike policy, which protects risks over a short policy term and/or Responsiveness which is nothing but reacting to a situation by the customer as fast as possible. Example: a customer dropped an email about some specific product details. It is now possible to trace responsiveness from how quickly you respond to this mail with the desired information.