Critically evaluate employee decision-making in an organizational context.

Organizations are complex and so is the decision making process. This means that the employees play a critical role in making sure that the employees play a role in the organization.

Some of the reason why the employees are involved include;

• There is a lot of information flow in the organization that needs to be considered in decision making and hence including the employees help in the inclusion of all the information.
• The decision affects the employees as they are mostly the people implementing them and hence for easy implementation they need to be part of it.
• The leaders and the employee depend on the support of one another in the decision-making process and hence need one another's support to make it happen.

The benefits of having the employees be part of the decision making process are;

• Improves their morale
• improves employee relations
• Saves on the cost of hiring from outside.

The decision-making process is complex, especially in the organizational setup. Many organizations prefer to make decisions without involving the employees. As much as this has made the process easier and saved time in the process, it has lead to wrong decisions being made as some information are left out. It is not only the wrong decisions made but also the difficulty in the implementation process as most of the employees will feel less valued. The above therefore is the justification of employee decision making involvement. Some of the other factors that have ensured this is considered are discussed below.

As mentioned above, there's a lot of information flow that must be included in the decision-making process to ensure that the decision is effective to the firm. For, instance, Apollo Hospital has many departments and institutes with dynamic changes that can only be well explained and relayed by the employees to keep delivering its services effectively. Considering the policies and the brand, which is to touch lives, there's a need to make decisions that will enable them to keep up with the promise. The employees are therefore involved to make sure this is done.

When a policy is passed for example which affects the shift hours, the employees are mostly affected. It is sometimes hard to implement the policy when the employees are not on board with the decision made. The employees are therefore involved to make sure that they are on board. This may sometimes lead to the two parties bargaining and compromising to allow them to have the best decision that they all agree to implement. The implementation process is therefore easier and the managers do not have to coerce the employees into accepting it.

In the bid to run the hospital effectively and efficiently, the managers and the other employees rely on one another to make it a success. It is therefore important that the managers and the employees support one another in making the decisions that will affect the daily running of the firm to ensure the efficiency in achieved (Cilliers, 2000). There is, therefore, a need for the two groups to work together in coming up with the best decisions.

When the employees are involved in the decision-making process in n organization, various benefits come with it. For instance, the hospital will save on the cost of outsourcing. The expertise of the employees is being put to work at no extra cost. This does help the hospital cut costs greatly and pumping them into other departments or institutes that mostly need the funds.

The employees feel valued when their opinions are considered. The feeling of belonging will lead to morale and thereby leading to more output by the employees. Hospitals tend to gain the loyalty and trust of the employees. This, therefore, means that the employee turnover is reduced to near zero and the costs that come with it. It is true then that when the employees feel valued and involved, the hospital gains more.

During the decision making, the flow of information from the seniors and juniors helps to improve the relationship between the managers and the employees (Scott-Ladd & Chan, 2004). This means that employee relations are improved and the workforce relationship as a whole. The employees feel respected and the leaders too. The workflow is also improved.

Looking at the above, it is clear that the employee decision making is a critical aspect in Apollo hospital and has to lead to its success as a hospital and as a brand.