When faced with change, organizational members may react positively, negatively or be ambivalent. Identify and discuss one (1) strategy change agents can effectively use for each type of reaction supporting your response with specific examples.

Answer

change is inevitable and it brings greater challenge to the management. If always increase the anxiety and fear in the employees. Some may perceive it positively, other may think it will have negative impact, and some remain ambivalent, not knowing whether the change is good or bad, they remain confused.

Change agent can use various strategies to manage change and to overcome employees resistance. He may use empowerment, effective communication and involvement of the employees. When he communicate the purpose of change clearly, the members understand it and won't resist it. Those who are positive towards change will cherish it and be more confident, those who are negative towards change, will come to know why the change is important and how it will benefit them, those who are ambivalent, will also be able to distinguish whether it is positive or negative and how they can get benefited from it.

Empowerment and involvement keeps the members satisfied and happy. It helps them know each process involved in bringing change, they can discuss their issues, use innovation and their idea for easing the Transition. It gives them feeling of belongingness, and also to stay engaged with the work.