1 of 50 Listeners can judge emotional states of speakers just from their vocal expression

Subject:CommunicationsPrice:7.87 Bought7

Share With

1 of 50

Listeners can judge emotional states of speakers just from their vocal expression.

True False

Question

2 of 50

To tell someone something about yourself that he or she already knows would not be self-disclosure.

True False

Question

3 of 50

Stereotypes and myths form much of the bias that exists in our language.

TrueFalse

Question

4 of 50

Ethical listening requires that you give the speaker an honest hearing by avoiding prejudice and that you give honest feedback.

TrueFalse

Question

5 of 50

Nonverbal communication changes between professional and personal situations.

TrueFalse

Question

6 of 50

Perception takes place in one quick step.

TrueFalse

Question

7 of 50

What is a function of eye avoidance?

To request feedback.to help others maintain their privacyto signal a positive relationship

Question

8 of 50

Stereotypes point out unique characteristics of individuals within groups.

TrueFalse

Question

9 of 50

Cultural differences in accents, in nonverbal behaviors, in directness, and in the feedback people give may create

intercultural communication.listening difficulties.racist language.

Question

10 of 50

The process of disclosure is circular in that each communicator is either disclosing, reacting, processing, interpreting, and/or responding.

TrueFalse

Question

11 of 50

Feedback given to the speaker is unnecessary in effective communication.

TrueFalse

Question

12 of 50

Which type of cultural bias is shown in the following example?: The average student is worried about his grades.

ageismheterosexismsexism

Question

13 of 50

Active listening can be a powerful means of communication acceptance.

TrueFalse

Question

14 of 50

Choose the term which is the most abstract from the following list:

hobby.wood carving.leisure activity.Painting.

Question

15 of 50

We all have multiple cultural identities that influence our communication.

TrueFalse

Question

16 of 50

The 4-12 foot distance between ourselves and others is known as:

intimate distancepersonal distancesocial distance

Question

17 of 50

The DECIDE model includes which of the following steps?

define, identify, evaluatecreate, deliver, rememberevaluate, identify, discover

Question

18 of 50

In every culture, there are rules for the appropriate length of eye contact.

TrueFalse

Question

19 of 50

It is impossible to have a two-person communication that is not interpersonal.

TrueFalse

Question

20 of 50

Your senses are bombarded with stimuli. Consequently, you __________.

look for similaritiesselect and attend to those which meet your immediate needssystematically process all of it

Question

21 of 50

You may increase self-awareness by doing all of the following EXCEPT

listening to others.actively seeking information about yourself.decreasing your open self.

Question

22 of 50

Which type of culture involves bowing as a preferred nonverbal form of greeting since there's less touch involved?

expressive culturenoncontact culturehigh context culture

Question

23 of 50

The blind self of the Johari window contains all you know of yourself but that you keep to yourself.

TrueFalse

Question

24 of 50

How likely is it that your perceptions change?

NeverSometimes, but in unusual circumstancesOften, if you are open to new experiences

Question

25 of 50

Self-disclosure is a way of _________.

revealing the hidden selfboring other peopledecreasing self-awareness

Question

26 of 50

Believing a person has some positive qualities and thus inferring that he or she also possesses other positive qualities is called ________.

stereotypinghalo effecta self-fulfilling prophecy

Question

27 of 50

Your interpersonal competence is _________.

your understanding of all of the relevant theoryyour ability to communicate effectivelyyour ability to put thoughts and feelings into code

Question

28 of 50

It is impossible to not communicate.

TrueFalse

Question

29 of 50

Cultural context refers to the finer elements of your lifestyle: art, music, drama and dance.

TrueFalse

Question

30 of 50

At any point in an interpersonal communication situation, the people involved can be both senders and receivers.

TrueFalse

Question

31 of 50

Which of the following is NOT a characteristic of a person with higher levels of interpersonal communication skills?

Less likely to hold a position of leadershipAre more satisfied in their jobsLess desirous of advancement in their jobs

Question

32 of 50

Seeing a person primarily as having the characteristics of a group is also called _________.

self-fulfilling prophecyimplicit theoriesstereotyping

Question

33 of 50

Which style of listening is most concerned with finding out what the speaker wants?

people-oriented listenersaction-oriented listenerstime-oriented listeners

Question

34 of 50

Meaning is context-based which means that the

message will vary in abstraction.same message in a different context will mean something different.message will use denotation rather than connotation.

Question

35 of 50

Meaningful relationships cannot develop without _________.

apprehensionrevealing your hidden selfdecreasing self-awareness

Question

36 of 50

Three techniques in the process of active listening are questioning, paraphrasing, and expressing understanding.

TrueFalse

Question

37 of 50

Meanings depend upon context.

TrueFalse

Question

38 of 50

Understanding when to use (and not to use) cultural identifiers helps avoid sexism, heterosexism, racism, and ageism in language.

TrueFalse

Question

39 of 50

For interpersonal communication to occur, meanings must be encoded and decoded.

TrueFalse

Question

40 of 50

You are a somewhat different person to a family member compared to a friend compared to a business associate.

TrueFalse

Question

41 of 50

Which channel of nonverbal communication involves the use of color, clothing, jewelry, and space decoration?

bodyfaceartifacts

Question

42 of 50

Which of the following is an acceptable paraphrase of the statement, "I failed the test. I might as well drop out of school"?

Don't feel so bad. You'll do better next time.Because you failed the test, you feel like a failure in college.I've failed tests, too. I know how bad it feels.

Question

43 of 50

Empathic listening requires understanding emotionally.

TrueFalse

Question

44 of 50

Controlling distractions is helpful in setting a supportive listening climate.

TrueFalse

Question

45 of 50

Women use listening to __________.

play up expertisebuild rapport and relationshipavoid having to take a position

Question

46 of 50

Changing our speech to be more like the person we are talking with demonstrates

convergencecultural bias.polarization

Question

47 of 50

All cultures nonverbally communicate in the same way.

TrueFalse

Question

48 of 50

The cultural context will influence whether a meaning is friendly or not.

TrueFalse

Question

49 of 50

The use of masculine pronouns as generic references is an indication of the extent of linguistic sexism.

TrueFalse

Question

50 of 50

Which stage of listening involves judging the message?

understandingevaluatingresponding