1)Go to the ABA Law Practice Management Section home page at www.americanbar.org and find two articles on timekeeping, billing, fees, and finance-related matters. Summarize the articles in a two-page paper.

2) On June 30, a billing goes out to Susan Simon, one of the clients whose cases you have been working on. Ms. Simon calls you a few days later and complains about the amount of time shown on the bill. She is extremely rude and discourteous. Ms. Simon flatly states that she thinks she is being overbilled. How do you handle the phone call?

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