Assume that Benny and the health and safety officer are still in disagreement. The health and safety officer says that Benny is being rude and indignant, and Benny says the health and safety officer is being discriminatory in their decision making. What should happen next?

Ans:- As per scenario one can see that a conflict has been raised between Benny and health and safety officer. For the next intervention we have to take proper steps of conflict resolution which are as follows:-

(1) Assess the situation what in real is occurring there.

(2) Listen all the points carefully from both the parties through open mind.

(3) Address the conflict promptly and don't be baised in handling these situations.

(4) State your concerns calmly and clearly and enhance the communication from both the parties.

(5) Don't focus on the person like who is involved just focus on the issue and help in resolving it.

(6) Collaborate with both the parties and support them to communicate with each other in a behavioral manner.

(7) Prevent future conflicts by giving proper advices.