Interview Guidelines PAD530 Interview Guide   Timing PAD 530 Interview Guide Before the Interview · Locate the names and contact information of people to interview

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Interview Guidelines

PAD530 Interview Guide

 

Timing	PAD 530 Interview Guide
Before the Interview	· Locate the names and contact information of people to interview. (These may be on the website or you may need to call the general information number.) · Contact the representative(s) and introduce yourself as a Strayer University Graduate student completing a course in Public Personnel Management. · Inform him / her that through this you are reviewing the agency and serving as an informal student consultant and request a 30- to 45-minute interview. · Inform him / her of the major areas you will be addressing: · Organization’s Design · Hiring, Retaining a Diversified and Ethical Workforce · Recruitment Practices · Training and Development · Globalization · Unionization · Retirement · Productivity and Performance Evaluation · Privatization · Succession Planning · State that all information will be for an academic paper only, and will not be published in any written or media format, or used for any type of copyrights. · Request specific date(s) and time(s) for the interview(s). Remember, interviews can be by phone, in person, or by email. (If by email, request a date you can send the questions. Inform person of date you need the responses.) Also note that one person may be in a position to discuss several of the assignment areas. Be sure to look at all the assignment questions to formulate relevant questions for better responses. · Review the agency and department prior to the interview and gain as much information as possible in the time you have. You do not want to waste any time or go past the time allowed for the interview. · Write or computer-generate the questions you plan to ask. Number your questions so you can reference the question number as you take notes. For example, Week 3 Assignment Question 3 could be labeled as 1.3 and so forth. · Familiarize yourself with your list of questions. · Ask the interviewee permission to send a suggested list of questions to be covered during the interview several days before the interview takes place. This will save time during the interview. If the interviewee responds to the questions prior to the interview, review the questions and be prepared to discuss any answers that are vague or for which you need more information and for which you would like to gain more experience of the subject matter.
During the Interview	· Be courteous and respectful, especially of the person’s time. Be prepared and professional in tone and speed of communication. · Ask clear, specific questions. · Follow up any brief, incomplete, and / or vague comments with questions such as: “Could you give an example?” or “Would you explain that a little more?” · Ask if there are other sources (people, documents, websites) that would be helpful. · Thank the person for his / her time. Send a thank-you note by email or regular mail. · Contact any person he or she recommends and follow the same protocol as outlined in this interview guide. Also, inform the recommended person of the person who recommended him or her for your contact.
After the Interview	· Type up your notes right away. · Align the representative’s answers with the appropriate questions. · Align the representative’s comments with research you have done in the area(s). · Point out in your paper how the representative’s comments were supported by or differed from the research. Hypothesize reasons discrepancies may exist. · Include the proof of the interview(s) with the notes from the interview for the paper’s Appendix.

 

 

 

Agency		Department
Person(s) Interviewed		Medium (Phone, email, in person, identify if other)
Interviewee’s Position		Date(s) of Interview

 

 

Evaluation of Agency’s Public Personnel Administration, Part 2

 

Area	Topics for Questions	Interviewee Answers
Organizational Design
Globalization
Personnel Recruitment and Hiring Practices
Employee Skills Training
Recruiting and Training Recommendations

 

 

 

Agency’s Law and Ethics of Hiring a Diverse Workforce, Part 3

Area	Topics for Questions	Interviewee Answers
Laws Affecting the Agency
Personnel Recruitment and Hiring Practices
Ethics and Diversity Training
Recruiting and Training a Diversified Workforce

 

Analysis of the Agency’s Policies, Procedures, and Plans Regarding Unions, Privatization, Pensions, and Productivity, Part 4

 

Area	Topics for Questions	Interviewee Answers
The Agency and Unions
The Agency and Privatization
Employee Pension Plans
Productivity and Performance Evaluation
Recommendations for Improving Productivity and Performance Evaluation

 

 

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