Malavica is negotiating to purchase some equipment from Eric for her start-up business

Subject:Operations ManagementPrice:2.87 Bought7

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Malavica is negotiating to purchase some equipment from Eric for her start-up business. During the negotiation she makes a concession to Eric regarding the delivery date. (The delivery date requested by Eric caused no problems for Malavica.) In gratitude for her concession, Eric agrees to extend the warranty on the equipment he is selling her for an additional time period. This is an example of (select one):

anchoring.

reciprocity.

availability.

all of the above.

two of the above.

none of the above.