question archive Before you begin this assignment, be sure you have read the “UMUC Haircuts Case Study”, “UMUC Haircuts Stage 1” Project and the “Walmart Example

Before you begin this assignment, be sure you have read the “UMUC Haircuts Case Study”, “UMUC Haircuts Stage 1” Project and the “Walmart Example

Subject:Computer SciencePrice: Bought3

Before you begin this assignment, be sure you have read the “UMUC Haircuts Case Study”, “UMUC Haircuts Stage 1” Project and the “Walmart Example.”  You will use the strategic business area and process that you selected in Stage 1; review the feedback you received for any recommended changes to your Stage 1 project prior to starting this assignment and be sure you have an appropriate “process” identified.

Purpose of this Assignment

This assignment gives you the opportunity to apply your analysis skills to model a business process.  Modeling the process as it exists (and as it will exist) will aid in the analysis, design, development and implementation of the technology solution. This assignment also gives you the opportunity to apply your knowledge of technology solutions to improve a business process. This assignment specifically addresses the following course outcomes to enable you to:

1)analyze internal and external business processes to identify information systems requirements.

2)identify and plan IT solutions that meet business objectives.

Business Process Analysis for the UR UMUC Healthy Fitness Center

In order to apply technology to a process, the process must be thoroughly understood and models are used for this purpose.  The model also supports business process analysis and redesign when the process is deemed to be inefficient or ineffective.  In addition, models are used to design the “to-be” process that describes the desired end state after the technology solution is developed.

For your Stage 1 Project for the Case Study, you identified a strategic business area for improvement of the UMUC Haircuts business, and you identified a process that could be improved with the use of technology.  In this stage, you will create a model of that process that will define in detail the steps in the process as it is done today to aid in the analysis of the problem, and you will create a model of the proposed new, improved process, and explain your proposed IT solution to support that improved process. 

The proposed information technology solution should address the revised business process and should be appropriate to UMUC Haircuts.  The solution will be briefly described, and an explanation given for why and how this proposed solution will improve the business process.  Be sure to read the instructions for the remaining projects in this Case Study (Stages 3-5) to get an understanding of the future projects that build on the proposed solution and to help you in deciding upon your solution.  You want to propose a solution that can be used in the assignments that follow this one, so be selective and choose an appropriate solution.

Assignment

For this assignment you will use the process identified for improvement in your Stage 1 Project.  There are 2 parts to this assignment.

Part 1:  Business Process Analysis - Models of the AS IS Process and the TO BE Process.  The various course resources provided for Week 2 illustrate several different methods of modeling business processes.  You may use any of the models shown (or follow the example provided in the Walmart Example), to analyze the process you identified for improvement,breaking it down into sequential steps and modeling it.  You may use Microsoft Word, Excel or Power Point (or compatible software) or clearly and professionally hand-draw your model and scan it into an electronic file format.  Which model format you choose to use is not as important as making sure you have included all the major steps in the process and appropriately sequenced them.  The process that you model must be the one you identified in your Stage 1 Project (or the one suggested by the instructor) and it needs to be appropriate to UMUC Haircuts.  First, you will model the process as it is currently performed at the shop; this is the AS IS Process.  Then you will model the way that you expect the new process to function after your proposed technology solution is implemented; this is the TO BE Process.  Note:  See Stage 1 for the definition of a process and examples of processes at UMUC Haircuts.

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