University of KelaniyaIS MISC 1) The direct benefits of an ERP system include: Business integration, Flexibility, Improved customer goodwill, Customer satisfaction

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University of KelaniyaIS MISC

1) The direct benefits of an ERP system include:

1. 1. Business integration, Flexibility, Improved customer goodwill, Customer satisfaction.
   2.      Business integration, Better analysis and planning capabilities, Flexibility, Use of latest technology.
   3.     Better analysis and planning capabilities, Flexibility, Use of latest technology, Customer satisfaction.
   4. Improved customer goodwill, Customer satisfaction, Use of latest technology, Flexibility.

2. Identify the correct statement (s) about MIS.

1. A system that produce information products that support many of the day-to-day decision making needs of the management.
2. Also called information managing system.

3. A system that satisfies the needs of the top level management.

4. A system that operates at a departmental level.

a. 2 & 3

b. 1 & 4

c. 4

d. 1, 2 & 3

 

3. An ideal interface for an EIS would be the one that is: 1. Simple to use.
   2. Highly flexible.
   3. Provides consistent performance.
   4. Reflects the executive’s world.

 

 

a. 1, 2, & 3

b. 2, 3, & 4

c. 1, 2, 3, & 4

d. 1, 2, & 4

 

 

4.   Arrange the following statements in correct order

A. Determining the timing of data migration

B. Deciding on migration related setups

C. Identifying the data to be migrated

D. Freezing the tools for data migration

E. Deciding on data archiving

F. Generating the data templates

 

1. C, F,A,B, D, E
2. C, A, F, D, B, E
3. F, D, A, C, B, E
4. D, A, C, B, E, F

 

 

5. Identify the subsystems of Plant Maintenance module of an ERP system:

1. Component Tracking

1. 2. Preventive Maintenance Control
   3. Inventory Management
   4. Cost Management

 

 

a. 1, 2 & 3

b. 2, 3 & 4

c. 1 & 2

d. 1, 3 & 4

 

 

6. Identify the main components of PDM systems—

1. Data Management

1. 2. Classification of Components
   3. Product Structure
   4. Document relationships

 

a. 1, 2 & 3

b. 1, 4 & 3

c. 2 & 3

d. 4 & 3

 

 

7. Sub modules of Sales and Distribution modules are:

1. Order Management

 

1. 2. Warehouse Management
   3. Foreign Trade
   4. Sales Support

 

a. 3

b. 1 & 2

c. 2 & 4

d. 1, 2, 3 & 4

 

 

8. Match the following: First set:

1. Material request management
2. Material Issue
3. Material Receipt
4. Stock Valuation

 

Second set:

A. A receipt is issued from the seller.

 

B. Stock is verified mechanically.

C. Appeal for materials is made from various departments.

D. Materials are issued as per order.

 

a. 1A, 2B, 3C, 4D.

b. 2A, 3C, 4D, 1B.

c. 4A, 2C, 3D, 1B.

d. 3B, 2D, 4C, 1A.

 

 

9. Components of a CRM system are:

1. Users

1. 2. Hardware and Operating Systems
   3. CRM Software
   4. Business Processes

 

a. 3 &4

b. 1, 2, 3 & 4

c. 2 & 4

d. 1,2 & 3

 

 

10. State whether the following are True/False.

1. HRM defines enterprise planning for work and job roles with respect to specific language.

 

2. HRM defines staff selection and decides various phases of the project according the policies of the company.
3. HRM does not facilitate recruitment process.
4. HRM deploys effective search engine to easily find and sort out the profiles that is filtered with respect to the company’s criteria.

 

a. 1T, 2F, 3F, 4T

b. 1T, 2T, 3T, 4T

c. 1T, 2T, 3F, 4T

d. 1T, 2T, 3F, 4F

 

 

11. Important point to be kept in mind while evaluating ERP software is the total costs that includes

1. Cost of license

 

2. Cost of Training

3. Implementation and maintenance cost.
4. Customisation and hardware requirements costs.

 

a. 1, 2, & 3

b. 2, 3, & 4

c. 1, 2, 3, & 4

d. 1, 2, & 4

 

 

12. Match the following sets of topology categories and their examples. First Set:

1. Internal failure costs
2. External failure costs
3. Appraisal costs,
4. Prevention costs

 

Second Set:

1. 1. Costs of scrap.
   2. Design and development of new quality equipment C. Cost of inspecting upon arrival.

D. Warranty claims. a. 1A, 2D, 3C, 4B

b. 1C, 2B, 3D, 4A

c. 1C, 2D, 3A, 4B

d. 1C, 2A, 3B, 4D

 

 

13. World Software automatically allows the user to,

1. Selectively mix, match and integrate software applications.

 

2. Easily modify it to ongoing business, local and organisation-specific requirements.
3. Maximise productivity by shrinking the amount of training users need.
4. Add WorldVision, its advanced graphical user interface.

 

a. 1 & 3

b. 2, 3, & 4

c. 1, 2, & 3

d. 1, 2, & 4

 

14. Identify the statements whether true or false.

1. Consultants come up with innovations that make the packages more efficient and flexible to implement and use.
2. New ERP packages don’t have features and functionality to cater to the needs of businesses in all sectors.
3. The company can develop the training and testing environment for the implementation team as they acquire the package.
4. There is no need to provide the in-house experts a through training on the features of the package.

 

a. 1T, 2F, 3F & 4T

b. 1T, 2T, 3T, & 4F

c. 1F, 2T, 3F, & 4F

d. 1F, 2F, 3T, & 4F

 

 

15. Identify the statements whether true or false.
    1. SAP R/3 application Reference Model provides views of R/3 processes, data models and functions.
    2. BAPIs are implemented and stored in the R/3 system as RFC modules.
    3. BAPIs can be called as sets of methods that never allows external applications to collaborate with specific R/3 business objects.
    4. BAPIs gives flexibility to the second party application vendors to build supporting applications for the R/3 system.

 

a. 1T, 2T, 3F & 4T

b. 1F, 2T, 3T, & 4F

c. 1F, 2T, 3F, & 4T

d. 1F, 2F, 3T, & 4F