Should companies limit telecommuting arrangements for some job groups rather than to all groups? Explain.

 

 telecommuting is a flexible work approach, that helps the employees to work from anywhere, without being physically present in the office or organisational premise. Telecommuting involves an internet led connection, that is linked to the main system, support accessibility and transfer of the information, to help the employees do their job by sitting at their home.

Telecommuting is not suitable for all the group of jobs, because, some job requires direct interaction with the customers, clients and others stakeholders. For example: jobs involving the customer relationship management and handling complaints, needs an employee to be present at the desks and resolve the issues to retain the customers. Job requiring product inspection, and quality check can't be done through telecommuting, there should be group of employees who are assigned to undertake such tasks at the organisational department.

Thus, the job groups of various departments viz, production, manufacturing, sales and supply chain, needs to be done by mentally and physically getting involved.

Whereas, job groups like online marketing, data analysis, customers relationship management with a software, and other works that are easily dealt from anywhere using internet led devices can be considered for telecommuting.