1) Written Assignment #2 SPC: Intercultural Communication   This assignment is worth 15% of your final grade

Subject:BusinessPrice: Bought3

Share With

1) Written Assignment #2

SPC: Intercultural Communication

 

This assignment is worth 15% of your final grade.

COVER PAGE: Include the title of your paper, your name and your e-mail address.

PRESENTATION: The paper must be typed and double spaced. Please proofread and write in a clear and structured manner (topic sentences are helpful). Most importantly, when you make a statement or mention a specific terminology (e.g. monochromic time people), explain it and give examples. Be specific.

LENGTH: According to the syllabus, the length is 5 pages minimum.

REFERENCES: It is required that you use at least 2 references from relevant books or scholarly journals, class readings excluded.

LATE POLICY: There is a late penalty of 10 percent deduction of your grade for this assignment.

Contact: Please include name, e-mail, and phone number of the person whom you interviewed for fact checking.

 

Intercultural Communication in Action

 

You will conduct an in-depth interview with a person who did not grow up in the U.S. and write an interview report about that person. Course content needs to be incorporated in the report. It will be helpful to prepare your interview questions ahead of time. Interview questions should relate to course content. For example, to apply the notion of power distance in Hostede’s model, you could ask whether there is rigid social class in the interviewee’s home culture and whether moving up and down on the social ladder is possible or encouraged.

 

Subcultures vs. dominant culture

Points of intercultural contacts

Social challenges

Ecological concerns

Humanitarian and legal cooperation

Political issues

Security concerns

Technology

Individual uniqueness

Generalizations

Objectivity

Compromise in intercultural communication

Communication is not the universal solution

Definition of intercultural communication

The uses of communication

Communication fulfills interpersonal needs

Communication assists with person perception

Communication establishes cultural and personal identity

Communication has persuasive qualities

Components of human communication

Source

Encoding

Message

Channel

Receiver

Decoding

Feedback

Noise

Principles of human communication

Dynamic

Symbolic

Contextual

Self-reflective

Irreversible

Has a consequence

Complex

Misconceptions about human communication

Communication can solve all problems

Some people are born effective communicators

The message you send is the message received

Elements of culture

Worldview

Religion

History

Values

Social organizations

Language

Characteristics of culture

Shared

Transmitted from generation to generation

Based on symbols

Learned

Dynamic

Intercultural competence

Motivation

Knowledge – cultural specific and cultural general

Skills – listening, communication flexibility, tolerance of ambiguity

Characteristics of deep structure institutions

Transmit culture’s most important messages

Their messages endure

Their messages are deeply felt

Supply much of a person’s identity

Deep structure institutions

Family

History, governance

Worldview (religion and nonreligion)

Individualism

Collectivism

Perception – Reality is placed in you by your culture.

Perception defined

How does culture affect perception?

Characteristics of perception

Selective

Learned

Culturally determined

Could be consistent

Subjective

Beliefs, values, behaviors

What are values?

The three types of values

Primary

Secondary

Tertiary

Characteristics of cultural patterns

We are more than one culture.

Integrated

Dynamic

Contradictory

The Values Americans Live by

Personal control over the nature

Change and progress

Time and its control

Equality/egalitarianism

Individuality and privacy

Self-help control

Competition and free enterprise

Future orientation

Action/work orientation

Informality

Directness, openness, honesty

Practicality and efficacy

Materialism/acquisitiveness

Science and technology

Hofstede’s five value dimensions

Collectivism – Individualism

High uncertainty avoidance – Low uncertainty avoidance

High power distance – Low power distance

Masculinity – Femininity

Long term orientation – Short term orientation

Indulgence – Restraint

Kluckhohns and Strodtbeck’s value orientations

Human nature orientation

Evil

Good and evil

Good

Person/nature orientation

Subject to nature

Harmony with nature

Master of nature

Time orientation

Past orientation

Present orientation

Future orientation

Activity orientation

Being orientation

Being-in-becoming orientation

Doing orientation

Face and faccework

Identity

Turner’s 3 categories

Human

Social

Personal

Hall’s 3 levels

Personal

Relational

Communal

Culture and identity

Racial identity

Ethnic identity

Gender identity

National identity

Regional identity

Organizational identity

Personal identity

Ascribed identity

Avowed identity

Cyber identity

Fantasy identity

Sources of identity

Phinney’s 3 stage development model

Unexamined ethnic identity

Ethnic identity search

Ethic achievement

Martin & Nakayama’s 4 stage model

The minority model

Unexamined identity

Conformity

Resistance & separatism

Integration

The majority model

Unexamined identity

Acceptance

Resistance

Redefinition and reintegration

The biracial model

Verbal messages: globalization and immigration

Cultural functions of language

Social interaction

Identity expression

Social cohesion

The Sapir-Whorf hypothesis

Edward Hall – nonverbal – silent language – the “hidden dimension”

Functions of nonverbal communication

Expressing internal states

Creating identity

Regulating interaction

Repeating/reinforcing the message

Substituting for words

Nonverbal comm. defined

Intentional

Unintentional

Interacting with verbal messages

Guidelines in studying nonverbal comm.

Ambiguous

Multiple factors

Contextual

Learned

Types of nonverbal comm.

Body language

Appearance

Judgments of beauty

Skin color

Attire

Scents

Kinesics

Posture

Gesture

Facial expression

Eye contact or gaze

Touch

Paralanguage

Vocal qualifiers – pitch, tone, volume, etc.

Vocal characterizers – laughing, crying, whining, etc.

Vocal segregates – uh-huh, shh, uh, ooooh, etc.

Proxemics – space and distance

Personal space

Intimate

Casual-personal

Social

Public

Seating

Furniture arrangement

Time

Monochronic time (M-time)

Polychronic time (P-time)

Punctuality

Pace

Silence

Nonverbal communication competency

Context and communication

Communication is rule governed

Context specifies comm. rules

Comm. rules are culturally diverse

Context – Business setting

Context – Education setting

Context – Health care setting

Cultural shock

Acculturation

Stereotypes

Prejudice

Ethnocentrism

Racism

Relativism

Universalism