You act for Mrs

Subject:LawPrice: Bought3

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You act for Mrs. Wisdom who recently purchased a boutique from Mr. Hughs. The boutique is located in Yoora Hills and has known for its beautiful setup. The Parties have signed the contract for sale and the contract specified that all “clothing and whatsoever inside the boutique” are included but these were not specified in detail. Your client informs you that during the course of negotiations prior to the execution of the contract, Mr. Hugh’s representative one Mr. Phillip had informed her that all 4 air conditioners in the boutique are included in the contract. On the day Mrs. Wisdom took possession of the boutique, took the keys she discovered that all 4 air conditioners were not in the boutique. Your client is furious and wants compensation for the air conditioners and the stress this situation has caused her. (UK law syllabus)

1. You are to advise your client on the modes they could take to resolve this issue (mediation, negotiation, or litigation)
2. does this count as a breach of contract? as in my opinion, Mr. Phillip's mentioning of the air conditioners could merely be a confirmation of what was included inside the boutique.
3. is there any specific topic I need to research regarding this case?