In your response to two peers, address the following: · Compare the scaling challenges that you have chosen to the choices of your peers

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In your response to two peers, address the following:

· Compare the scaling challenges that you have chosen to the choices of your peers. Explain the importance of communication style and work collaboration processes in overcoming these challenges.

· Do you agree with the characteristics of managers identified by your peers? Justify your view.

 

Peer 1:

Scaling can be difficult on any organization if they are not truly prepared. I think preparation is the most important part. Organizations need to know the following:

· what is the goal?

· what are the possible challenges we will face?

· who should lead the scale?

· what to do if we see the scale is not going as planned?

A great article points out that scaling too soon is a huge problem and touches on my point that it is important to be sure you can handle it and can your service or product handle it (Bejaoui, 2017). Another problem also listed touches on my point of leadership management and states that the management team needs to be able to handle the growth and the challenges that come with it (Bejaoui, 2017).

Middle managers and team leaders play a huge role when scaling an organization. They are the ones leading the change and it falls on them when the organization hits roadblocks that they need to be prepared to address and then support their teams to address it. I believe they should have characteristics that include self-awareness, strong communication and they need to be able to think on their feet systemically. Self-awareness is important for someone in management because it allows them to be aware of their strengths and weaknesses. Communication is the core of any leadership position and managers and leaders need to be able to communicate effectively and listen diligently. Thinking on their feet will also help them when they face challenges and they will be able to react to them quickly while doing what is best for the organization. My personal opinion, honesty is also a necessity. I think it is important in any position but leadership especially because everyone deserves honesty with one another and with themselves. Another great article points out that inspiring others, being honest and transparent, leading by example, and others similar to my suggestions, are very important qualities of a good manager and leader (Benedictine, 2020).

 

Bejaoui, S. (2017, March 16). 5 Challenges Of Scaling A Business. Minutehack. https://minutehack.com/guides/5-challenges-of-scaling-a-business.

 

Leadership Qualities of a Good Manager. Benedictine University. (2020, March 12). https://online.ben.edu/programs/mba/resources/leadership-qualities-of-a-good-manager.

 

Peer 2:

 

Two key challenges to scaling are determining the right time to grow and choosing the right individuals to fit the new positions. An organization could start scaling its business too early with mistakes still in its products and services. If errors do not get fixed before the organization starts to grow, the errors could multiply in scaling. As the company scales up in size, the organization will have to create and fill new positions. The challenge for the organization is to find the right individuals for the jobs that believe in the company’s mission and fits in the culture.

Middle managers and team leaders play a significant role in maintaining organizational structure and culture when scaling an organization. With an increase in headcount, the management structure helps build planning and forecast capabilities and reinforces the cultural values set by the company (Gulati & Desantola, 2016). As the company grows, top-level management cannot oversee and influence every employee. Middle managers and team leaders are there to help execute and explain to the employees the directions set by upper management. Middle management is also there to help address the concerns of the employees. Employees can find it challenging to remain focused and engaged when they lack managerial guidance and access to decision-makers (Gulati & Desantola, 2016). Middle managers and team leaders are more readily available for employees to get the direction they need.

Strong communication, learning agility, and self-awareness are few characteristics middle managers and team leaders should have to support a growing organization. Strong communication requires management to think with clarity and express information to many audiences (“The 6 Leadership Skills,” 2021). Middle management should be to handle and distribute the rapid flow of information as the organization grows. The company structure will change as the organization scales, and middle management needs to have learning agility to adjust, adapt, and respond to the changes. Middle managers and team leaders should also be self-aware to understand their strengths and weaknesses to make better decisions and navigate the scaling organization.