question archive Imagine you are in the planning phase of establishing a service delivery system for a five-star restaurant

Imagine you are in the planning phase of establishing a service delivery system for a five-star restaurant

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Imagine you are in the planning phase of establishing a service delivery system for a five-star restaurant. Create one service quality standard for this restaurant that could also be used in other industries other than hospitality. Ensure the standard meets the "SMART" criteria. 

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