question archive Student Declaration To be filled out and submitted with assessment responses ? I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s) ? I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me ? I have correctly referenced all resources and reference texts throughout these assessment tasks

Student Declaration To be filled out and submitted with assessment responses ? I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s) ? I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me ? I have correctly referenced all resources and reference texts throughout these assessment tasks

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Student Declaration

To be filled out and submitted with assessment responses

? I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s)

? I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me

? I have correctly referenced all resources and reference texts throughout these assessment tasks.

? I have read and understood the assessment requirements for this unit

? I understand the rights to re-assessment

? I understand the right to appeal the decisions made in the assessment

 

 

 

Unit Title

Unit Code

Student name

 

Student ID number

 

Student signature

 

Date

Task Number

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

------OFFICE USE ONLY-----

For Trainer and Assessor to complete:

 

? Student requested reasonable adjustment for the assessment

 

 

 

 

Question

Marking Sheet - Assessor to complete.

 

Did the student satisfactorily address each question as instructed:

 

Completed satisfactorily

 

S

NYS

DNS

Comments

Question 1

 

 

 

 

Question 2

 

 

 

 

Question 3

 

 

 

 

Question 4

 

 

 

 

Question 5

 

 

 

 

Task Outcome: Satisfactory ? Not Yet Satisfactory ?

 

Student Name:

 

Assessor Name:

 

Assessor Signature:

 

Date:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table of Content Student Declaration 2 Task 1 – Knowledge Questionnaire 5 Question 1 6 Question 2 6 Question 3 7 Question 4 7 Question 5 8

Task 1 – Knowledge Questionnaire

 

Task summary and instructions

 

What is this assessment task about?

This assessment is a written questionnaire with a mix of objective and subjective questions.

 

The questionnaire is designed to meet the knowledge required to meet the unit requirements safely and effectively.

 

The questions focus on the knowledge evidence required for this unit of competency:

 

· impacts of group dynamics on team performance

· methods of establishing team activities including communication processes

· strategies that can support team cohesion, participation and performance

· strategies for gaining consensus

· issue resolution strategies.

 

Your assessor will be looking for demonstrated evidence of your ability to answer the questions satisfactorily, follow instructions, conduct online research and review real or simulated business documentation as instructed.

What do I need to do to complete this task satisfactorily?

· submit your answers to the questions within the set timeframe,

· answer all questions as instructed,

· answer all questions using your own words and reference any sources appropriately,

· all questions must be answered satisfactorily.

 

It is advisable to:

 

· review the questions carefully,

· answer the questions using online research and the learning material provided for the unit and by reviewing real or simulated relevant business documentation (such as policies and procedures),

· further research the topics addressed in each question.

 

Specifications

You must submit to GOALS the

 

· assessment coversheet,

· answers to all questions,

· references.

 

Resources and equipment

· computer with Internet access,

· access to Microsoft Office suites or similar software,

· learning material.

Re-submission opportunities

You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the task.

 

 

 

Answer all the questions below:

 

Question 1

 

Provide examples to explain how group dynamics can support (2 examples) and hinder (2 examples) team performance. (30-50 words/example)

 

Example and explanation

Support

1.

 

2.

Hinder

 

1.

 

2.

 

Question 2

 

Outline four (4) methods of establishing team activities; at least one must be relevant to communication processes.

(40-60 words/method)

Method

Outline

 

 

 

 

 

 

 

 

 

Question 3

 

Outline four (4) strategies that can support team cohesion, participation and performance.

(40-60 words/strategy)

Strategy

Outline

Strategy 1:

 

Strategy 2:

 

Strategy 3:

 

Strategy 4:

 

 

Question 4

 

Explain three (3) strategies for gaining consensus within a team.

(40-60 words/strategy)

Strategy

Explanation

Strategy 1:

 

Strategy 2:

 

Strategy 3:

 

 

Question 5

 

Explain three (3) strategies that can be used to resolve issues within the team.

(40-60 words/strategy)

Strategy

Explanation

Strategy 1:

 

Strategy 2:

 

Strategy 3:

 

 

BSBTWK502 - Manage team effectiveness V3 2021

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