question archive You are employed at a large health and community services organisation
You are employed at a large health and community services organisation
Subject:NursingPrice: Bought3
You are employed at a large health and community services organisation. Today you meet Hosni Salah (not previously known to your service) who you are required to provide with care and assistance. Answer the following questions in relation to your care of Hosni.
1. When interacting with Hosni, what is your duty of care regarding your communication with him?
2. How would you obtain informed consent from Hosni to conduct the initial consultation with him?
3. Briefly explain the interactive model of communication that you would use when interacting with Hosni, or anyone else within the organisation.
4. Describe the importance of grammar, speed and pronunciation in your interaction with Hosni.
5. Throughout your interaction with Hosni, how would you confirm that he is understanding your intended message?
6. When communicating with Hosni, identify three strategies you would implement in consideration of his privacy, confidentiality and disclosure.
7. When interacting with Hosni, identify three strategies you would implement to ensure your communication is non-discriminatory.
8. Describe three principles that underpin a person-centred approach with Hosni when planning and delivering a service to meet his needs.
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9. Describe the principles of rights-based service delivery that you would use in your interaction with Hosni.
10. Identify three constraints to effective communication and strategies you would use to reduce their impact and avoid, defuse or resolve potential conflict.
11. If Hosni was from a CALD background and spoke very little English, identify a service you would access to improve communication in accordance with the legal and ethical considerations of your job role.
12. Identify two forms of documentation you might need to complete as a part of your role when assisting Hosni.
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13. Identify five legal requirements of documentation you would need to comply with when entering information in Hosni's file.
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14. Describe a difficult situation with Hosni that could develop when communicating with him that would be beyond the limitations of your work role, and would require you to seek further assistance.
15. What signs would alert you to the above difficult communication situation?
16. Describe how you would report a difficult situation in accordance with organisational procedure, for example a problem or a breach of rights and responsibilities. Include in your response who you would report it to.
17. When given workplace instructions, why is it important that you clarify and confirm the agreed timeframe you are expected to have the task completed?
18. What does "conflict of interest" mean? Provide one example of a conflict of interest you may encounter in your job role related to communication.
19. What is "ethical decision making"? Provide one example of an ethical decision that you may have to make in your job role related to communication.
20. If Hosni was a minor and disclosed abuse during your interaction, explain your legal responsibilities regarding child protection and mandatory reporting, including how you would report.
21. Is your responsibility the same if there is a disclosure about a child who is not the person you are directly providing care for? E.g. If Hosni disclosed abuse towards his son.
22. Identify three indicators of risk for abuse.
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23. If Hosni was elderly, describe your legal responsibility of mandatory reporting if he disclosed abuse during your interaction.
24. Describe the characteristics of a multi-disciplinary team and how it could be used in the provision of Hosni's care.
25. three different health and community professionals that may be involved with Hosni's care and outline the role of each.
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26. Using two of the health and community service professionals identified in the table above, describe the interrelationship between them.
27. list three different support services that may be involved with Hosni's care and outline the role of each service.
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28. Using two of the support services identified in the table above, describe the interrelationship between them.
29. On social media you see a colleague has made a public statement about the organisation you work for and identifies by name a person you provide care for. Describe your response in accordance with the organisational digital media policy. Include in your response who you would report it to.
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30. Describe how your service receives funding in order to provide ongoing optimal care.
