The purpose of this assignment is to create materials to educate and train staff on the future state workflow created in Topic 5. Refer to your instructor's feedback on that assignment for successful completion of this assignment. 8-10 slide PowerPoint presentation that could be used for leading a professional development for your staff on the future state workflow process.

Include a title slide, reference slide, and presenter's notes.

Be sure to include the following:

1. Objectives
2. Purpose of the workflow
3. Steps to creating the workflow
4. Purpose/Problem the workflow solves
5. Key changes or improvements
6. Who is impacted and why

Answer:

Workflows

Once workflows are in place, it is a simple process to optimize results. It becomes easier to visualize where waste can be eliminated and efficiencies created. Successful workflows can help improve communication within the staff and measure growth.

Objectives:

Attending workshops and seminars.

Getting trained or retrained.

Working with a mentor.

Volunteering for special projects.

Purpose of the work flow

1. Workflow save time and certainly ensure transparency and reproducible.

2.Work flow produce project risk:

.When a projects at risk, it elevates project complexity and number of team members can increased workflow can ensure that there are decreased delays in the schedule.

3.Effect organizational change.

When team works cohesively, it limits the needs for management to intervene on the business process side and can provide an improved understanding of the workflow.

4.Implementing workflow can lead process change:

As part of a developing workflow, business must scrutinize their current process. This can lead to improvements and optimizations.

Workflows give increased access to information

5.Workflow delineate work responsibility to different people

6.Improve projects timelines estimates

7.provide visibility

8.Mangers can focus on strategy

9.Workflows provide an audit trail

10. Business can input rules workflows refer back to the predefined rules this eliminates some of the guesswork, saving time and boosting confidence inthe

11.Organization's work capacity.

Steps to creating the workflow .

Each flow component may be described by three parameters

1)Input

2)Transformation

3)Output

Input :The materials and resources that are required to complete steps.

Transformation: A specific set of rules that dictate how the input is received and what is done to it.

Output:: The materials and resources that are produced by the steps and that act as input to the next steps.

 Four main components make up the workflow

1 Actors. are people or machine that is responsible for at least part of the work

2.Activities:The tasks or business process that are performed and represents a single logic steps in the process,when activities are performed in a specific manner it is termed an action.

3.Results: Are the desirable outcomes of each steps

4.State: Occurs when a project is between process, flow control ensures that the flow of process are deaing in the prescribed direction form each state, based on how they are defined.

Problem with the workflow solves

Remote teams make collaboration difficult.

solution: Hold remote meeting through videoconferencing, use collaborative software.

Endless meetings

solution: limit attendees to those for whom the subject matter is crucial, talk to key decision makers in advance to save time.

Invoices takes too long to process

Solution: Scan invoices into your multi functional printers with the press button sending them directly to the finance department for review and approval through a digitized system

You cannot find information when you need it; Create personalized scanning destinations on your multifunctional printers

Systems and application's do not coordinate with other internal system.

solution; Create document management system with standardized processes

Improvements

 There are many theories that can use to improve their processes

Six Sigma :This will help minimize variation by aiding in standardizing the workflow processes.

Lean system; Improve the processes of workflow by constantly looking for improvements and ways to do more with less.

Total Quality Management;

 Use workflow management software to support business process re engineering 

Theory of Constraints

Managing bottlenecks and evaluating the bottleneck fixes, especially in manufacturing , of your workflow

Who is impacted and why

Workflow are as diverse as the industries and people that use them.

Human resources: Workflows can dictate new hire processes , annual training requirements and pay processes

Pharmaceutical manufacturing; Using workflow in quality control in areas such as testing a raw materials, production packaging cost manufacturing testing. 

Customer services; A workflow which assign investigations of customer complaints.

Military; Deploys workflow to mange hostile situation and follow the rule of engagement.

Travel Employees a a workflow to manage a clients flight ,hotels, tours, and auto rental reservations for a travel agency

Healthcare; A workflow which manage the receipt of prescription from a physician through its filling and eventual pick up processes by the patient.

IT; Users workflow to dictate how each type of software hardware issue called in by a staff member is addressed.