Case Study: The Healthy Medical Center Board of Directors hires you as a consultant. They ask you to report that addresses the following:

1) How should the organizational performance of Healthy Medical Center be measured?

2) How can the Board operate to make sure the plan is implemented?

3) How can senior leadership within Healthy Medical Center be held accountable for accomplishing the plan?

Answer :-01

The performance of health medical center measured by :-

Measurements are central to the concept of hospital quality improvement, it gives a direction to hospital what actually to do a compare that from original targets in order to identify opportunities for improvement.

The principles of measuring of hospital performance by you as consultants are following:-

1) Regulatory inspection.

2)Survey of consumer experiences.

3). Third party assessment.

4). Statistical indicators.

5) Internal assessment.

Currently, trends for measuring performance of hospitals:-

1). Integrating performance measuring system

2). Public disclosure of hospital performance data to modify and assess weaknesses of hospitals.

Policy implications:-

1). Stakeholders participation.

2). Availability, Acceptability, credibility.

3). Evaluation and publications.

Answer :02

Successfully Plan implementation (give ideas-to board):-

1). Communicate the strategies to Board

2). Involve the board staff in development of the plan and execute them to see results.

3). Assign your staff clear goals.

4). Monitor the success of the plan monthly or quarterly.

5). Link strategy with plan.

6). Completed goal in a specific given time.

Answer :- 03

Accountability simply is about taking responsibility for our actions always ensure our competency to do any activity we have been asked to perform and always put patient interest first.

In nursing accountability consists of four pillars :-

Legal, Ethical, Employment and professionalism

To accomplish a plan by a senior leadership within a healthcare center:-

1). Development of personal responsibility and self-confidence.

2). Practicing carefully and actively listening.

3). Developing well roundness.

4). Building resilience.

5). Developing leadership presence to accomplish goal.

6). Understand persuasion.

7). Managing personal resources.