DISCUSSION 1 Building Communication and Collaboration Skills Communication forms the foundation of collaboration within healthcare settings

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DISCUSSION 1 Building Communication and Collaboration Skills Communication forms the foundation of collaboration within healthcare settings. Collaboration is especially important in healthcare since the overall result is the provision of superlative patient care (Masters, 2020). Personally, one of the ways in which I improve my awareness of my communication skills within the professional setting is trying to ask for feedback from my colleagues. For example, there have been instances where I believed I was being very polite but feedback from my colleagues showed that I came across as rude or brusque. Feedback from my colleagues has been very beneficial in helping me become better at communicating. Constant practice is also beneficial for example, practicing writing has helped me to improve my ability to communicate through writing. Interprofessional collaboration to improve patient outcomes is dependent on our professional communication skills. One of the most effective communication skills that nurses bring to collaborative interactions is offering feedback from patients to aid the provision of care. Additionally, a recognition of other’s work aids in improving communication and team dynamics because people feel valued (Gausvik, 2015). Mutual respect is also beneficial because when people feel respected, they are much more likely to collaboration. All those factors are important in my practice because they have a positive impact on patient care and outcomes. DISCUSSION 2 Professional Communication Skills Currently, I am working at a Covid-19 testing site. I encounter patients from various cultures and backgrounds where a language barrier can result in ineffective communication. Cultural competence in nurses is essential to ensuring a high level of care is given to all people. My organization requires regular mandatory online as well as in-person in-services to ensure nurses are equipped to care for people from various backgrounds and can communicate effectively with them. According to Loftin et al (2013), “caring for racially and ethnically diverse populations requires the need for cultural competence training and educational training programs.” Where I work, we also use an electronic device with a live translator to ensure the patient receives clear and concise information regarding their visit. Having this device on hand enables the process to flow smoothly thereby decreasing stress and anxiety within the patient. “Adapting education and communication based on the patient's preference is a foundation of patientcentered communication” (Masters, 2020, p.268). I feel clear and concise communication is the most effective way of communicating when it comes to collaborating with healthcare providers. I think of how crucial effective communication among healthcare providers is during a critical event. This can determine how negative or positive the outcome will be for the patient. “Communication influences health outcomes such as health status, adherence, and satisfaction” (Ang et al, 2013). At my previous facility, poor communication during hand-off led to a delay in patient care which resulted in the patient feeling neglected. Thankfully it did not result in a serious event for the patient.