question archive justification/Recommendation Report: Developing a Social Media Use Policy a social media usage policy is a set of rules developed by organizations to regulate the use of social media by employees
justification/Recommendation Report: Developing a Social Media Use Policy a social media usage policy is a set of rules developed by organizations to regulate the use of social media by employees
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justification/Recommendation Report: Developing a Social Media Use Policy
a social media usage policy is a set of rules developed by organizations to regulate the use of social media by employees. As a manger in a midsized engineering firm, you see the need to draft such a policy. You have received reports that employees are using the internet and social media sites during work hours to check Facebook and Twitter, look for jobs on Linkedin, shop on eBay, and even play games online. You have also received reports that some employees have posted inappropriate comments about the company on facebook. You have reason to worry about inappropriate behavior, declining productivity, security problems, and liability issues. The executive council now wants to establish a social media policy, in addition to the already existing internet policy, to clarify their policies on social media use and acceptable behavior. You are aware that the executive council needs to know that acceptable use of social media pertains to employees at work and at home. You decide to talk with other managers about the problem and to look at other companies social media policies. You'll report your findings in a justification/ recommendation report.
Your task: As a team, discuss the need for comprehensive social media use policies in general. Search for information about other firms social media policies. Read about companies that are currently facing lawsuits over employees inappropriate messages on social media networks. Find out what areas your policy should cover. Should the policy include guidelines for behavior on Facebook, Twitter, blogs, and, wikis? Each member of the team should present and support his or her ideas regarding what should be included in the policy. Writing a convincing justification/ recommendation reporting memo format to the executive council based on the conclusions you draw from your research and discussion. Because you are recommending action, decide whether your approach should be direct or indirect.
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Social media use policy
Step-by-step explanation
The social media use by employees is a sensitive issue that needs sufficient attention and development of guidelines on how the employees should use their social media accounts especially when commenting about the company. The findings about social media use in other companies were that the level of comments about the companies by their employees were regulated and the nature of information allowed to be posted by employees was defined. The policies also define the actions taken on those who use social media inappropriately to comment about the organization. The following are recommendations to be considered in the development of social media use policy:
1)The chief information officer to implement a limitations to the number and type of sites accessible using the organization network
2)The organization should define the type of information about the company that employees are allowed to post or comment about on their social media accounts and those that the management is allowed
3)Response to the public comments about the organization should be done by the social media manager of the organization accounts using information from the management, and not other employees.
4)The policy should include actions on employees who post inappropriate content about the organization
5)The use of the organization's social media accounts and pages should be accessible by the authorized manager only
6)The social media use by the staff should portray a good image of the company, and even then, the content should be verified to be true no matter how positive it is.
