Assignment 3: Understanding Your Leadership Style Due Week 7 and worth 100 points

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Assignment 3: Understanding Your Leadership Style Due Week 7 and worth 100 points. Instructions: Using your results from the What Sort of Leader Are You? assessment to answer the questions below. 1. Identify the leadership styles that are well developed, need further development, and need a lot of further development. Record your response below. Well Developed: Pace-setting leaders expect excellence and self-direction and can be summed up as ‘Do as I do, now’. The Pacesetter very much leads by example, but this type of leadership only works with a highly competent and well-motivated team. It can only be sustained for a while without team members flagging. Like the Coercive leader, Pace setters also show drive to succeed and initiative, but instead of self-control, these are coupled with conscientiousness. Authoritative leaders move people towards a vision, so are often described as ‘Visionary’. This style is probably best summed up as ‘Come with me’. It is the most useful style when a new vision or clear direction is needed and is most strongly positive. Authoritative leaders are high in self-confidence and empathy, acting as a change catalyst by drawing people into the vision and engaging them with the future. An affiliative leader values and creates emotional bonds and harmony, believing that ‘People come first’. Such leaders demonstrate empathy, and strong communication skills, and are very good at building relationships. This style is most useful when a team has been through a difficult experience, and needs to heal rifts, or develop motivation. It is not a very goal-oriented style, so anyone using it will need to make sure others understand that the goal is team harmony, and not specific tasks. It is probably obvious from this that it cannot be used on its own for any length of time if you need to ‘get the job done’. A coaching leader will develop people, allowing them to try different approaches in an open way. The phrase that sums up this style is ‘Try it’, and this leader shows high levels of empathy, self-awareness and skills in developing others. A coaching style is especially useful when an organization values long-term staff development. Needs further development: Coercive leaders demand immediate obedience. In a single phrase, this style is ‘Do what I tell you’. These leaders show initiative, self-control, and drive to succeed. There is, of course, a time and a place for such leadership: a battlefield is the 1 classic example, but any crisis will need clear, calm, commanding leadership. This style does not, however, encourage anyone else to take the initiative, and often has a negative effect on how people feel. The democratic leader builds consensus through participation, constantly asking ‘What do you think?’, and showing high levels of collaboration, team leadership and strong communication skills. This style of leadership works well in developing ownership for a project, but it can make for slow progress towards goals, until a certain amount of momentum has built up. Anyone wishing to use this style will need to make sure that senior managers are signed up to the process and understand that it may take time to develop the consensus. Needs a lot of further development: None 2. Describe a specific situation where your preferred leadership style has helped you accomplish a task. I tend to learn from past experiences that allowed me to apply to accomplishing a task. 3. Describe a specific situation where your least preferred style could have helped you accomplish a task. 2 Not really. 4. Explain the importance of adapting your leadership style based on the situation. Some situations isn’t one size fits all. Leadership style should never be completely the same, because those who you are leading are different personalities. Think of someone in your personal or professional life that you would consider to be a great leader. This can be a coach, teacher, mentor, supervisor, family member, etc. Once you have identified this person, answer the following questions in the space below. ? ? ? ? What are some of the character traits of that person? (Character traits are the aspects of a person's behavior and attitudes that make up that person's personality.) What would you say were some of their strengths as a leader? Did you feel as though they were an effective leader? Why or why not? What leadership style would you say they are most in alignment with? Explain why. 3 Motivational Game Plan: Part 2 Goal-Setting and Feedback Worksheet As the new general manager of Hometown Cars, you are responsible for helping meet your team’s profit goals. To do that you’re working on a Motivational Game Plan that will optimize your team’s performance and motivate them to success. (Review Assignment 1 from Week 3 for a refresher on Hometown Cars.) This week’s assignment identifies how, under your leadership, Hometown Cars will use feedback and goal-setting to motivate employees. Please do the following: This is a 3 part assignment. Complete the tables in Part 1 and Part 2 of the worksheet. Then, answer the questions in Part 3. PART 1: Giving Feedback Read each of the feedback scenarios for Hometown Cars in the table below. For each feedback scenario fill in the table to provide the type of feedback (either corrective or affirmative), the best method to deliver the feedback (behavioral and fact-based, linked to impact, prioritized, organizationally aligned, and/or immediate), and 1-2 sentences on how this feedback relates to motivation. Understanding how to give the right feedback at the right time to effectively motivate your team will help you drive Hometown Cars to success. Note: Take a look at Week 6 Coach’s Huddle to review types and methods of feedback. GIVING FEEDBACK Feedback Scenarios Type of feedback (corrective or affirmative) Best method to deliver feedback (behavioral and factbased, linked to impact, prioritized, organizationally aligned, and/or immediate) How does it relate to motivation? 1 Ex: “Chris, as the service manager, I expect you to uphold professionalism. When you yelled at the parts supplier for delivering the wrong part, it was unprofessional. In the future, I’d like to see you handle such issues in a more discreet way.” 1 “I know all of you work hard and like to check your phones during the workday. But, please reserve your texting and personal calls for your lunchtime or your breaks.” 2 “Lori, it appears you’ve had four unexcused absences from work over the last three weeks. We need you to make more of an effort to get to work on time.” 3 “Natasha, I think it's great that you and Amy are good friends outside of work. This creates a great team environment! However, your non-work-related conversations can distract other employees and customers. Can you please use break and lunch times to catch up with each other instead?” 4 “T.J., when you’re interacting with a customer, I’d like you to work on a few things. First, try to assess the customer’s needs. Then, once you know what they’re looking for, you can focus on selling them additional maintenance services.” 5 “Josh, I see you’ve increased your parts sales by 15% over the last month! Great work! This helps contribute to our overall goal of increasing company sales by 10%. Keep it up!” Corrective feedback Immediate and/or Behavioral and Fact based The parts supplier was probably demotivated by getting yelled at during work. By providing this feedback, Chris is motivated to fix the issue. He will also know how to handle a difficult situation in the future. 2 PART 2: Goal-setting As you know from Assignment 1, Hometown Cars has been struggling to meet profit margins in all 3 of their departments. As the manager, you decide to set a new long-term goal for the sales team to increase car sales by 10% over the next year. Now, use backwards planning to set 1 monthly, 1 weekly, and 1 daily goal for your sales team in the table below. For each goal, write 1-2 sentences on what the goal is and what the sales team will need to do to achieve it. (For a refresher on backwards planning see Week 4.) For example, if a grocery store’s monthly goal is to sell 10 cases of bananas, their weekly goal might be selling 1 case of bananas by running a buy-one-get-one-free banana sale. To do this, the grocery manager might promote the sale in the weekly flyer and set up a banana-sale display in the store. Backwards Planning to Increase Car Sales by 10% in 1 Year Monthly Goal (1-2 sentences) Weekly Goal (1-2 sentences) Daily Goal (1-2 sentences) Sales Department 3 PART 3: Motivating Performance 1. In 1-2 sentences explain how giving feedback and using backwards planning will help motivate the Hometown Cars team and ultimately improve their performance. 4 Assignment 2: Motivational Game Plan: Part 2 Goal-setting and Feedback Due Week 6 and worth 125 points. Introduction In the first assignment for this course, Motivational Game Plan: Part 1, you started drafting your game plan by outlining 3 approaches to investing in your team at Hometown Cars. Now, it’s time to work on the second part of your Motivational Game Plan - incorporating what you’ve learned about goal-setting and feedback. Follow the instructions below to get started. Instructions Step 1: Download the Motivational Game Plan: Part 2 Worksheet found in the Blackboard assignment area and save it to your computer. Step 2: Follow the directions in Parts 1-3 of the worksheet to complete the assignment. Step 3: Save your document as FirstInitial_LastName_JGR210_ A2. Step 4: Submit your assignment using the Week 6 assignment link in Blackboard. Course Connections: While completing this assignment, be sure to connect your responses to the course content you’ve learned so far. You should use specific phrases, ideas, and quotes from the Strayer Videos, Coach's Huddle, Weekly Readings, and/or Discussion Questions to explain and support your thoughts. Formatting: This course requires the use of Strayer Writing Standards (SWS) Found in the Blackboard assignment area. The format may be different than other Strayer University courses. Please take a moment to review the SWS documentation for details. Wait! Before you submit your assignment to Blackboard, did you… • Review the scoring guide? The scoring guide will give you a clear understanding of the assignment’s expectations. • Check your assignment for grammatical errors? • Review your answers for clarity? • Reach out to your instructor if you have any questions? Scoring Guide Assignment 2: Motivational Plan: Part 2 1 Criteria Exemplary 90-100% A 1. Provides the correct type of feedback, best method to deliver feedback, and how each scenario relates to motivation in the table. Provides the correct type of feedback, best method to deliver feedback, and how each scenario relates to motivation for all 5 scenarios in the table. Fair 70-79% C Meets Minimum Expectations 60-69% D Unacceptable Below 60% F Provides the correct type of feedback, best method to deliver feedback, and how each scenario relates to motivation for 4 scenarios in the table OR leaves no more than 3 cells in the table incomplete or empty. Provides the correct type of feedback, best method to deliver feedback, and how each scenario relates to motivation for 3 scenarios in the table OR leaves no more than 6 cells in the table incomplete or empty. Provides the correct type of feedback, best method to deliver feedback, and how each scenario relates to motivation for 2 scenarios in the table OR leaves no more than 9 cells in the table incomplete or empty. Leaves more than 9 cells in the table incomplete or empty OR did not submit the assignment. All 3 cells in the table are accurately completed with daily, weekly, and monthly goals. 2 of the cells in the table are accurately completed with daily, weekly, and/or monthly goals. 1 cell in the table is accurately completed with daily, weekly, and/or monthly goals. 1-2 cells of the table are completed but the information is incorrect. None of the cells are completed or the student did not submit. Proficiently explains how giving feedback and using backwards planning to set goals will help motivate the Hometown Cars team and ultimately improve performance. Thoroughly explains how giving feedback and using backwards planning to set goals will help motivate the Hometown Cars team and ultimately improve performance. Satisfactorily explains how giving feedback and using backwards planning to set goals will help motivate the Hometown Cars team and ultimately improve performance. Writing is excellent. Tone is professional and sophisticated. Writing is mostly good. Tone is professional. Weight: 40% 2. Provides complete and accurate information in the table for backwards planning. Proficient 80-89% B Weight: 30% 3. Explains how giving feedback and using backwards planning to set goals will help motivate the Hometown Cars team and ultimately improve performance. Insufficiently explains how giving feedback and using backwards planning to set goals will help motivate the Hometown Cars team and ultimately improve performance. Fails to explain how either backwards planning or giving feedback will help motivate the Hometown Cars team and ultimately improve performance OR did not submit assignment. Weight: 25% 4. Write in a professional manner using proper Writing is satisfactory. Tone is somewhat professional. Writing meets minimal standards. Tone is not professional. Writing does not meet minimal standards. Tone is not professional. 2 grammar and spelling. Weight: 5% Shows logic, clarity, and consistent formatting. Contains no spelling or grammatical errors. Shows logic, clarity, and consistent formatting. May contain few or no spelling and/or grammatical errors. Shows moderate logic, clarity, and/or consistent formatting. May contain 2-4 spelling and/or grammatical errors. Lacks one or more of logic, clarity, and/or consistent formatting. May contain more than 4 spelling and/or grammatical errors. Wholly lacking in logic, clarity, and/or consistent formatting. Contains many spelling and/or grammatical errors.